Technical Support Engineer

Technical Support Engineer page is loaded## Technical Support Engineerlocations: LIVONIA 01time type: Full timeposted on: Posted Todayjob requisition id: R53787## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.****Why You’ll Love Working Here*** Be part of a global leader in intelligent system design simulation.* Collaborate with a forward-thinking team dedicated to innovation and excellence.* Learn from a long-tenured team with deep product and customer experience.* Enjoy career growth opportunities and exposure to cutting-edge technologies.**About the Role**As a Technical Support Engineer, you’ll provide advanced technical support for Cadence’s Romax software product line (), ensuring customer success and satisfaction. You’ll also contribute to pre-sales activities, deliver training and SimAcademy webinars.This role is perfect for someone who loves solving complex problems, communicating technical concepts clearly, and working with innovative drivetrain and EV simulation technologies.**What You’ll Do*** Provide first-line technical support for Romax products, from basic inquiries to complex application issues.* Deliver product training and live demos for customers.* Create knowledge content (how-to articles, videos, presentations).* Engage with the Romax user community and forums.* Collaborate with sales, services, and R&D teams to share feedback and improve products.* Meet or exceed KPIs for responsiveness and quality in customer support.**What We’re Looking For*** Bachelor’s or Master’s degree in Mechanical Engineering or related field.* Recent graduates are welcome! (Industry experience is a plus but not required.)* Strong communication skills and ability to simplify complex concepts.* Self-organized, deadline-driven, and a team player.* Eligible to work in the U.S. and able to travel up to 10%.* Good understanding of mechanical transmission components (bearings, gears, shafts).* A passion for customer support.**Preferred Skills*** Experience with Romax or Adams simulation software.* Familiarity with FEA tools (MSC Nastran, ANSYS).* Proficiency with CAD systems (CATIA, Creo, SolidWorks).* Experience with MATLAB and/or Python.**Core Skills**Customer Technical Support | Mechanical Engineering | Simulation Software | Communication | FEA Tools | CAD Tools | Drivetrain Analysis | Training Delivery | MATLAB/Python## **We’re doing work that matters. Help us solve what others can’t.****Equal Employment Opportunity Policy:**Cadence is committed to equal employment opportunity throughout all levels of the organization.We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact View email address on click.appcast.io.**Privacy Policy:**Job Applicant If you are a job seeker creating a profile using our careers website, please see the .E-Verify Cadence participates in theE-Verify program in certain U.S. locations as required by law.Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence. Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class. #J-18808-Ljbffr Cadence Design Systems