Field Operations Coordinator

Compensation: Starting around $68,000 - $70,000 Are you an operational quarterback who thrives on logistics, scheduling, and driving team utilization? Power Test is seeking a high-performing Field Service Operations Coordinator to anchor our global field service team. This is not a back-office administrative role. You will own our field service calendar end-to-end—managing scheduling, dispatching, and tracking across installs, commissioning, warranty, repairs, and on-site consulting. As we expand globally, you will maximize technician utilization and treat first-time project completion as your personal KPI. If you understand the high cost of a wasted truck roll and love managing complex moving parts, we want to hear from you. What You Will Do Scheduling & Dispatch Own the Master Schedule: Assign, sequence, and dispatch technicians globally for installs, commissioning, warranty, repairs, and on-site consulting. Verify Site Readiness: Confirm customer sites are 100% ready (access, utilities, materials, and personnel) before dispatching to guarantee first-time completion. Manage Real-Time Logistics: Handle schedule changes, technician availability, and last-minute conflicts instantly to minimize wasted trips. Coordinate Global Travel: Manage domestic and international travel logistics, including flights, hotels, rental vehicles, and per diems. Partner Management: Coordinate third-party service partners globally, tracking progress and holding them to the same high completion standards as internal teams. Work Order Management & Revenue Closure Maintain Open Work Orders: Keep all orders updated in our ERP/scheduling platform with clear completion targets and assigned techs. Prevent Delays: Monitor order aging and elevate at-risk orders to the Field Service Manager before missing commitments. Drive Revenue Closure: Accelerate prompt post-job work order closure by collecting required sign-offs and documentation from technicians and customers. Cross-Functional Collaboration: Partner with Sales, Parts, and Project Management to align on parts availability and customer timelines. What You Bring Industry Experience: Background in field service scheduling within capital equipment, construction, manufacturing, or CAPEX-intensive industries. Tech-Savvy Mindset: Hands-on experience using platforms like Salesforce Field Service, ServiceMax, ServiceNow, or similar ERP scheduling tools. Customer Facing Skills: Strong project coordination skills acting as a primary liaison between customers, sales, and service. Project Management: Experience managing complex timelines and holding teams accountable (Project Management experience is a strong plus). About Power Test Power Test, LLC is an industry leader in the design, manufacture, and support of heavy-duty dynamometers and data acquisition systems. We provide exceptional service to a diverse global customer base, and we look for motivated individuals ready to grow with us. #J-18808-Ljbffr