Cataloochee Ski Area - Tube World Attendant

Job Description

Job Description

Great Skiing in the Great Smokies Full or Part-Time positions are available!

OVERVIEW:

A Tube World Attendant is the ambassador of Tube World, Cataloochee Ski Area’s snow tubing park in Maggie Valley, ensuring our guests have a safe and memorable experience. You’ll be responsible for maintaining a positive and professional image while continually striving to exceed guest expectations.

WHY CHOOSE US:

At Cataloochee Ski Area, we don’t just offer jobs – we provide opportunities for growth in a fun, dynamic, and outdoor environment. Here’s why you should join our team:

• Work in the Great Outdoors : Enjoy the beauty of the mountains while you work. If you love being outside and active, this is the job for you!
• Be a Part of a Team : Our staff is like family. We foster a supportive environment that values teamwork, collaboration, and positivity.
• Opportunities for Growth : Whether you’re just starting or looking to expand your skills in the ski industry, Cataloochee provides training and potential for career advancement.
• Fun and Engaging Work : Make the most out of the winter season by creating memorable experiences for our guests while having fun yourself.
• Competitive Benefits : We offer competitive pay, employee ski passes, and discounts on food, rentals, and lessons. Plus, enjoy our snow-tubing park whenever you're off-duty!

Join us and become part of a company that values its team members and is committed to providing the best winter experience for our guests.

ESSENTIAL DUTIES / RESPONSIBILITIES:

• Greet guests in a positive and friendly manner.
• Assist guests with the proper operation of the lift, including how to enter, ride, and exit the conveyor lift safely.
• Help customers with any special needs and accommodate requests to the best of your ability.
• Educate guests on safety procedures for the tubing hill, including the safest ways to ride the tubes.
• Maintain the snow around the entrance and exit of the lift, tubing lanes, staging areas, and exits (including shoveling and placement of rubber deceleration mats).
• Assist guests by pulling/pushing tubes as they go down the lanes.
• Participate in snow-making operations.
• Handle housekeeping tasks, including daily bathroom maintenance and cleaning of the grounds.
• Assist other departments as needed.
• Maintain a working knowledge of the facility and follow daily opening and closing checklists.
• Set up and break down the tube hill (e.g., pulling out and putting away tubes).
• Interact with guests and fellow employees in a positive manner.
• Help train new or less experienced staff members.

OTHER DUTIES AS ASSIGNED:

This job description is an overview of the scope of responsibilities for this position. Additional tasks may be assigned as needed. As the company evolves, the responsibilities of this position may change, so flexibility is expected.

PERSONAL ATTRIBUTES:

• Patient, outgoing, enthusiastic, polite, and tactful.
• Open-minded, flexible, and eager to learn.
• Must enjoy working with people and being part of a team.
• Positive attitude and the ability to handle a fast-paced, potentially high-pressure environment.
• Able to multitask and perform a variety of tasks efficiently.
• Professional appearance at all times.
• Honest with the highest level of integrity.
• Supportive of company objectives and well-organized.
• Flexible with work hours and willing to work outdoors in various conditions.

PREFERRED EXPERIENCE / SKILLS:

• Experience in the ski industry or similar outdoor activities.
• Ability to communicate expectations clearly.
• Commitment to delivering high-quality guest service.
• Competence in snowmaking and grooming.
• Ability to follow both written and verbal directions.
• Comfortable working with your hands and being safety-conscious.

JOB REQUIREMENTS:

• Must be able to work both indoors and outdoors, in a mobile capacity.
• Ability to work in cold and inclement conditions, often around snowcats and snowmaking equipment.
• Must be able to hear and speak clearly for communication via radios and telephones.
• The job may require climbing, hiking, pushing, pulling, kneeling, sitting, and standing.
• Must be able to lift 50 lbs. or more, as well as stretch, reach, and rotate.
• A criminal background check will be conducted after a position is accepted, in compliance with the Fair Credit Reporting Act.

With this job, you’ll have the chance to enjoy the winter, work in an exciting environment, and join a team committed to creating unforgettable experiences for our guests! If this sounds like the perfect opportunity for you, apply now and join us at Cataloochee Ski Area!