Guest Service Team Member
Hersha Hospitality Management
Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels Hersha Hospitality Management
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- Wingstop - 950 American Legion Hwy - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing...Suggested
- ...DESCRIPTION Crew Member Are you energetic, reliable, and ready to bring... ...to be the heartbeat of our team , serving up smiles and great service in a fast-paced, fun-filled environment... ...customer service to each of our guests while working as part of the service...SuggestedHourly payFull timeAll shiftsFlexible hoursShift workWeekend work
- Bruegger's Bagels in Milton, MA is hiring Team Members to greet guests, deliver friendly service, and help maintain a clean, efficient store. You will be part of a team that values work-life balance and accessible hours, with competitive pay and tips. Responsibilities...SuggestedFlexible hoursEarly shift
$16 per hour
...Join Our Team! Looking for more than just a job? We're looking for... ...and has fun doing it! As a Team Member, you'll be the face of our restaurant-welcoming guests, preparing quality food, and... ...communities. Our values of quality, service, and cleanliness continue to...Extra incomeWork experience placementLocal areaFlexible hoursNight shiftDay shift$15 - $17 per hour
...Description By joining our team you will be joining a team where... ...Shifts - Taking care of our guests during the day time hours Opening... ...have Food Prep and Customer Service/Cashier positions available!!... ...in the life of a Crew Team Member at McDonald's Additional...Local areaFlexible hoursShift workNight shiftDay shift$16 per hour
Northern Management Group is hiring closing crew members (18+) to join our Dunkin locations network in Winthrop, MA. This... ...be PT or FT, and you’ll be a vital part of a fast-paced team focused on great guest service. We offer a competitive starting wage up to $16.00 per...Hourly payFull time$16 per hour
Northern Management Group is hiring closing crew members (18+) to join our Dunkin’ locations network. Immediate openings available for both PT and FT roles, with a focus on guest service and teamwork. Roles include sandwich making, food preparation, money handling, and...Immediate startShift work- Northern Management Group is hiring crew members for Dunkin’ locations in the Revere, MA area. This is a flexible entry role suitable for PT or FT applicants, with a focus on guest service and a supportive team environment. We offer paid training, tips, and benefits for...Flexible hours
- ...followed, and providing excellent customer service. Candidates should possess strong... ...the ability to work well in a fast-paced team environment. Weekend availability is preferred... ...ideal for energetic individuals committed to guest satisfaction and quality service. #J-1880...Weekend workAfternoon shift
- ...is hiring at its Watertown location to join a fast-paced team delivering world-class meals. As a Team Member, you’ll prepare menu items, maintain clean stations, and deliver warm, hospitable service to every guest. You’ll learn multiple roles, grow your skills, and have...
$11.75 - $14.25 per hour
...Description Job Description Our Front of House Team Members create welcoming experiences for every guest who visits our cafés. Whether working as a Counter... ...Welcome guests and provide friendly, attentive service throughout their visit Build product knowledge to...Full timeFlexible hoursShift workWeekend workDay shiftAfternoon shift$15 per hour
# Crew Team Member* English## Job DescriptionFull-Time and Part-Time positions available at the following rates:* We are currently offering a starting rate of $15 and up with experience/hour for closing shifts. (Must be available on weekends)* We are currently offering...Full timePart timeStart working todayCurrently hiringFlexible hoursShift workNight shiftWeekend work- Northern Management Group, which operates Dunkin locations, is hiring Crew Members (18+) in the Cambridge area. Roles include serving guests, taking orders, and helping maintain a fast-paced, friendly environment. On-site positions available, with opportunities for both...Full timePart time
- ...popular fast-casual dining establishment in Burlington, Massachusetts is seeking a Team Member to join their fun and energetic team. Responsibilities include preparing food, serving guests, and ensuring high food safety standards. The ideal candidate should enjoy...Casual work
$15 - $17 per hour
A leading restaurant chain in Braintree seeks a Team Member to join their fun, dynamic team. As a Team Member, you will prepare food, ensure quality service, and maintain safety standards. Ideal candidates are energetic and enjoy interacting with customers. Benefits include...Hourly pay- ...Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient...Part timeWork experience placementImmediate startAll shifts
- ...Come join our team at our award-winning BEST OF BOSTON 2025 by Boston Magazine theatre! Must have 1 year experience as a cook! FREE movie tickets & flexible schedules! o Job descriptions are available in cinema or refer to As a Showcase Cinemas employee,...Flexible hoursNight shiftWeekend work
- ...quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned. Maintains back stock in good order. Team Member, Meat, Part Time, Customer Service, Counter, Retail, Grocery...Part time
$17 - $25.4 per hour
...to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive...Hourly payFull timePart timeWork experience placementSeasonal workImmediate startAll shiftsFlexible hoursNight shift$500 per month
...Northern Management Group is currently hiring CREW MEMBERS (18+) to join our growing team. We are a family oriented growing Network of Dunkin’ locations... ...for: Friendly Team PLAYER that understands great guest service Ability to work under pressure and maintain professionalism...Currently hiringImmediate startNight shift$17 - $25.4 per hour
...Whole Foods Market Retail JobProvides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty... ...image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions...Hourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursNight shift$17 - $25.4 per hour
...continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter service, stocking, and sanitation in the meat department. All Whole Foods Market Retail jobs require...Hourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursNight shift$17 - $25.4 per hour
...to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department. All Whole Foods Market Retail jobs require ensuring...Hourly payFull timePart timeWork experience placementSeasonal workImmediate startAll shiftsFlexible hoursNight shift$17 - $25.4 per hour
...Seafood Team Member Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous...Hourly payFull timePart timeWork experience placementSeasonal workImmediate startAll shiftsFlexible hoursNight shift- ...Future Starts With You! As a Sweetgreen Team Member, you're more than a restaurant employee... ...to real food and create meaningful guest experiences every day. Whether you're... ...stocked, and organized to support smooth service and strong flow Follow food safety, sanitation...Full timePart timeLocal areaShift work
$17 - $25.4 per hour
...Provides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and... ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions...Hourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursNight shift- ...-paced, hands-on career, you've come to the right place. From team member to restaurant shift manager, the job opportunities in Burger King... ...King team, this position is responsible for: Greeting guests with a smile, receiving orders, processing payments and responding...Temporary workShift work
- ...proper portioning; Restock front line with prepared product during peak volumes; Adhere to food safety standards and report any questionable deliveries or practices; Greet guests enthusiastically and provide friendly service; Clean, organize, and restock all stations...
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