DIY Auto Parts Sales & Service Advisor

Job DescriptionWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.What is a Salesperson?Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.Primary ResponsibilitiesProvide excellent selling experience for DIY customer visits and phone callsAchieve personal sales goal and help store achieve its sales goalsProvide DIY services including battery installation, testing, wiper installs, etc.Maintain store product and operational standardsResponsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.Secondary ResponsibilitiesStore Cleanliness including floors, bathrooms, facing, dusting, parking lotGeneral stocking including truck stocking and back stockSafely deliver parts to customers as neededSuccess FactorsBasic driving and navigation abilityAbility to use delivery board systemFriendly communicationAbility to locate and stock partsSafety knowledge and skillsOperating inventory systems and store equipmentParts and automotive system knowledge skillsOperating POS and Parts lookup systemsExpert at testing and diagnostic equipment for DIY serviceEssential Job Skills Necessary for Success as a Salesperson:Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and managementRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manualsUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to work an assortment of days, evenings, and weekends as neededPrior Experience that Sets a Salesperson up for Success2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiencesWhat is a Store Driver?Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.Primary ResponsibilitiesSafely deliver parts to customers as neededPick and stage parts for customer ordersPick up returns and coresDrop off weekly / monthly sales flyerDaily collection of credit accountsSecondary ResponsibilitiesStore Cleanliness including floors, bathrooms, facing, dusting, parking lotGeneral stocking including truck stocking and back stockSuccess FactorsBasic driving and navigation abilityAbility to use delivery board systemFriendly communicationAbility to locate and stock partsSafety knowledge and skillsOperating inventory systems (Back stock) and store equipmentEssential Job Skills Necessary for Success as a Driver:Communicate effectively and build strong relationships with customers, peers and managementRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manualsUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to work an assortment of days, evenings, and weekends as neededPrior Experience that Sets a Driver up for Success:Automotive parts experience is preferredCertificates, Licenses, RegistrationsMust have a valid driver's license and be fleet safety certifiedPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.California Residents click below for Privacy Notice: #J-18808-Ljbffr Advance-Auto-Parts