Warehouse Supervisor

Warehouse SupervisorMidwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.The Warehouse Supervisor is directly responsible for all activities of the employees reporting to them. The supervisor will be responsible for either the day or night team that operates the warehouse. Supervisor ensures the following: safe work environment, exceptional sanitation, respectful and dignified treatment with all persons within the workplace, quality and quantity of work performed and maintaining customer relations.At Midwest Refrigerateded Services, we are driven by our Midwest Values of:ModestyIntegrityDependabilityWork EthicEfficiencySafetyTrustIt is the expectation that all employees exemplify these values.General Responsibilities include:Regular punctual attendance is a requirement of this positionKnowledge of and adherence to all personal safety, food safety and food defense training and policiesSafe operation of all material handling equipmentMaintain clean work areasFair and equal professional treatment of all employeesResolve customer, carrier & driver issuesMaintain inventory accuracyDirecting the work activities of warehouse employees and the shipping office staffTraining of employeesDriving process and performance improvementEnsure accessorial charge document completionMonitoring & adherence to benchmarking standardsParticipate in the hiring, onboarding and training processMonitor employee performance and coach for improvementMonitoring attendance, breaks and lunchesEnsures correct quality and quantity of the work performedBack up to Supervisors, Leads and customer service functionsExpected to work additional shift to cover other leads, office staff and other Supervisor's PTO • Perform regular warehouse duties and other duties as assigned by managementTask Specifics:Nurture a safety minded cultureParticipate in incident investigationsMaintain high sanitation standardsDirect supervision of warehouse leads and employeesInitiates and administers appropriate disciplinary actions when necessary.OS & D claim investigation and resolutionIdentify WMS system issues and work with IT for resolutionParticipate in off-hours meetings and trainingsSkills Required:Ability to work in a range of temperaturesAbility to read/write in EnglishBasic math/computer skillsAbility to function & lead effectively in a team & fast paced environmentAbility to follow & give instructions effectivelyAbility to safely bend and twist repeatedlyAbility to communicate effectively with all levels of managementPrerequisites:High school diploma (or equivalent)Experience operating forklift or pallet jackPrevious experience managing teams in a warehouse environment (preferred)Previous experience with RF controlled inventory systemsPrevious experience handling food products (preferred)Supervisor Experience (preferred)Performance Measurements:BRC audit ratingSatisfactory regulatory and customer audit resultsOperation performance metrics per customer agreementsEmployee training goalsEmployee productivityBenefits and Perks:MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.