IT Business Systems Analyst

IT Business Systems Analyst

The IT Business Systems Analyst acts as a liaison between management, users and technical professionals. The Business Analyst position provides functional analysis of judicial and business processes used to conduct operations and is responsible for the identification, development and recommendation of business process changes and improvements.

About The Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications :

• Bachelor's degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field
• One (1) year of professional business systems analysis experience identifying, developing, and recommending business processes or system improvements.
• OR an equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis

Our Preferred Candidate has:

• Experience working with a criminal justice case management system

Knowledge, skills, and abilities:

• Knowledge of court case management systems or similar systems
• Skill in creating business process documentation of business processes to communicate process improvement opportunities
• Skill in manipulating software to design and create documents
• Skill in writing business communications
• Skill in creating technical software requirements design documents

Ability to:

• Create business process documentation to communicate process improvement opportunities
• Communicate information and ideas, both verbally and in writing in a way that is appropriate to the needs of the audience
• Relate on the appropriate level to business staff, technical staff, and end users

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned)

• Coordinates, meets and collaborates with management and system users to understand and evaluate judicial or business processes, gather requirements for functionality and analyze the impact of changes.
• Independently conducts judicial or business process analysis and needs assessments and provides corresponding recommendations for process and/or system changes.
• Troubleshoots problems as liaison with other departments, divisions, and organizations and recommends solutions.
• Analyzes the feasibility of and develops requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users.
• Works closely with programming and systems employee groups to develop, test, and implement solutions or system modifications as needed.
• Gathers and formats information to create reports for management.
• Uses and specifies tools to create project diagrams, flowcharts and written specifications.
• Participates in or provides end-user training, interpreting and translating functional technical terms to make them understandable to the end-user.
• May provide technical assistance to system users.
• Writes user stories with guidance from subject matter experts and developers.
• Create and maintain documentation for projects.

Working conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.