Office Assistant

Precision Flow Plumbing is a locally owned, family-operated plumbing company serving Southern Arizona. We pride ourselves on exceptional customer service, honest work, and treating every customer like family. As our company continues to grow, we're looking for an Administrative Assistant who is organized, dependable, creative, and excited to be part of a fast-paced team. This position is much more than answering phones. You'll play an important role in keeping our office running smoothly while helping us market our business and connect with our community. We thrive on teamwork, accountability, and a willingness to jump in wherever needed. No two days are exactly the same, so we're looking for someone who enjoys variety, takes initiative, and is excited to help a growing company succeed. Responsibilities: • Plan community events to market the company and increase brand awareness • Help build online marketing, brochures, email campaigns, etc. that highlight our services • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates Maintain digital and paper filing systems Keep office organized and stocked with supplies Assist with data entry and recordkeeping Create and update company forms and documents Help improve office procedures and workflows Assist in developing and improving company systems, processes, and customer experience as we continue to grow Qualifications: • Enjoys talking with customers and can communicate through verbal and written channels • Customer service experience in our industry is preferred • Navigates computer programs with ease to provide a quick front-desk experience for customers • History of being deadline-driven and extremely organized High school diploma or equivalent Minimum 2 years of administrative or office experience Experience using Canva to create professional marketing materials Marketing and/or social media experience Excellent written and verbal communication skills Strong organizational and time management skills Proficiency with Microsoft Office and/or Google Workspace Ability to multitask and prioritize in a fast-paced environment Professional phone etiquette and customer service skills Strong attention to detail and problem-solving abilities Valid driver's license and reliable transportation Ability to maintain confidentiality and professionalism We're looking for someone who is: Proactive and takes initiative Highly organized and dependable Friendly, positive, and customer-focused Adaptable and eager to learn Creative with a strong eye for design Comfortable working independently while also being a team player Honest, accountable, and solution-oriented Compensation: $20 - $28 hourly

• Maintain digital and paper filing systems • Keep office organized and stocked with supplies • Assist with data entry and recordkeeping • Create and update company forms and documents • Help improve office procedures and workflows • Assist in developing and improving company systems, processes, and customer experience as we continue to grow