Operations Manager

Salary Range: $83,125 - $91,675 per year Shift: Nights Overview Wayfair’s Distribution team ensures high delivery standards and meets customer needs by improving warehouse productivity and customer satisfaction. What You’ll Do: Collaborate with Supervisor team to solve immediate day‑to‑day operational issues. Develop robust, trusting relationships with key stakeholders and senior leadership, and identify opportunities to improve warehouse productivity. Monitor and drive key service‑level metrics for fulfillment to ensure a superior customer experience. Support operational strategy and innovation to achieve business goals for revenue, operational performance, and profitability. Manage, coach, and develop a team of Operations Supervisors. Manage multiple priorities in a fast‑paced environment with effective communication and thorough follow‑through. Establish sound process‑improvement initiatives that drive year‑over‑year improvement and streamline daily operations. What You’ll Need: Bachelor’s degree or equivalent work and/or military experience. 5+ years of operations management experience. Strong administrative, organizational, managerial, and communication skills. Analytical ability to gather and interpret data, and develop, recommend, and implement solutions. Ability to work collaboratively across functions and synthesize multiple viewpoints into a streamlined action plan. Ability to drive results in a fast‑paced and rapidly growing company. Senior presence with thoughtful, articulate communication style, adept at communicating up and down the organization. Familiarity with Excel and SQL is a plus. Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including those with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know. Equal Opportunity Employer Wayfair is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact View email address on click.appcast.io. #J-18808-Ljbffr Wayfair