Team Lead
CRISP & GREEN®
Benefits:
Flexible scheduling
Access to fitness classes in all restaurants
Employee meals discounts
Opportunity to grow and advance career
Competitive wages
CRISP & GREEN™ is seeking a talented Service Lead to add to our team!
CRISP & GREEN® is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. Our Service Leads lead our front of house team focused on delivering an exceptional guest experience. The SM will lead their team with an eye on the food, feel, and flow of the restaurant each shift. It is vital that our Service Leads can coach and inspire teams to deliver and maintain the crisp standard.
Position Overview:
As a Service Lead, you will be in charge of training and development of our FOH teams while maintaining our crisp standards with regards to food safety and quality. You will be a mentor, coach, and leader that our FOH teams will want to emulate. We see the Service Lead as an absolutely vital role in our continued success and growth as a company
Service Lead Duties and Responsibilities: (in addition to Service Crew member responsibilities)
In charge of day to day operations in the front of house
Build a positive atmosphere where our guests always feel welcomed and leave satisfied
Help recruitment and hiring for current and future staffing needs
Train existing crew and new hires to become confident in their ability to deliver the crisp standard
Identify and develop future leaders
Challenge your team to become better every day
Create and maintain a culture where teammates have the opportunity to learn and grow
Maintain a clean and organized line with properly functioning line equipment
Manage food safety through line temps, handwashing and glove use
Monitoring secondary shelf lives and enforcing all food safety policies and procedures
Clear understanding of operating procedures, recipes, and restaurant handbook
Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
Resolving customer incidents and working to ensure a positive guest experience
Assisting with banking, cash handling, and other office paperwork
Facilitating marketing, promotions, and events
Live and represent the Crisp & Green brand day in and out
Job Requirements:
Minimum
Previous management/supervisory experience
2 years customer service experience
Passion for living a healthy life
Able to lift 50lbs
Able to stand for long periods of time and work in fast-pace environment
Full-time availability with a flexible schedule
Preferred
Management experience in the restaurant industry
Reliable transportation
Drive to grow and advance career with CRISP & GREEN
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