General Manager (Chinese Speaking Required)

Job Description

Job Description

We are seeking an experienced, organized, and results-driven General Manager to oversee the daily operations and overall performance of our Asian food distribution company. The ideal candidate will have strong leadership, operational management, customer service, and business development skills, preferably with experience in food distribution, wholesale, logistics, or supply chain management.

The General Manager will be responsible for managing employees, improving operational efficiency, developing customer relationships, controlling costs, and ensuring the timely and accurate distribution of products.

Key Responsibilities

• Oversee daily business operations, including purchasing, warehousing, inventory management, order fulfillment, delivery coordination, and customer service.
• Manage and supervise employees across warehouse, sales, delivery, administration, and other departments.
• Develop and implement operational procedures to improve productivity, accuracy, and efficiency.
• Monitor inventory levels, product availability, expiration dates, and stock rotation to minimize waste and product losses.
• Coordinate with suppliers and vendors to ensure reliable product supply, competitive pricing, and timely deliveries.
• Maintain strong relationships with customers, including Asian grocery stores, supermarkets, restaurants, wholesalers, and other business accounts.
• Identify opportunities to increase sales, expand the customer base, and improve profitability.
• Monitor sales performance, operating expenses, budgets, and key business performance indicators.
• Ensure compliance with applicable food safety requirements, sanitation standards, workplace safety rules, and company policies.
• Resolve customer complaints, operational issues, and supplier disputes professionally.
• Work closely with accounting to monitor cash flow, accounts receivable, accounts payable, and financial performance.
• Prepare regular operational and performance reports for company ownership or senior management.

Qualifications

• Previous management experience in food distribution, wholesale, logistics, or a related industry preferred.
• Strong leadership, communication, problem-solving, and organizational skills.
• Knowledge of inventory control, warehouse operations, purchasing, and delivery logistics.
• Ability to manage multiple departments and prioritize competing responsibilities.
• Strong understanding of customer service, sales operations, and cost control.
• Proficiency in Microsoft Office and inventory or ERP management systems.
• Ability to analyze business performance and make sound operational decisions.
• English proficiency required; Chinese, Korean, Japanese, or other Asian language skills are a plus.

Preferred Candidate:

The ideal candidate is hands-on, dependable, proactive, and capable of leading a team in a fast-paced distribution environment. Experience working with Asian food products, imported groceries, refrigerated or frozen goods, and wholesale customers is a plus.

Compensation and Benefits:

Salary will be based on experience and qualifications. Benefits and performance-based incentives may be available.

How to Apply:

Please submit your resume and a brief summary of your relevant management experience.