Maintenance Supervisor

Job Type


Full-time

Description

ABOUT US


Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos-just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

OUR VALUES


We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW


To supervisor the engineering staff to perform maintenance and repairs on all aspects of the hotel, along with performing maintenance and repairs on all aspects of the Hotel and premises, except for systems maintained by the IT department.

REPORTS TO


Chief Engineer

DIRECT REPORTS


N/A

KEY RELATIONSHIPS

Internal: Managers and hourly staff

External: Hotel vendors and suppliers

ESSENTIAL JOB FUNCTIONS

• Maintain daily work schedules for each engineer to ensure adequate coverage.
• Assign work to each engineer based on the priorities of each facility and the abilities of each engineer.
• Maintain labor and supplies cost within budget
• Hiring and training maintenance personnel to handle the physical assets of the property.
• Train each new engineer on all areas of each facility and on basic problem solving to ensure the likelihood of each engineer being able to solve a majority of problems.
• Hold daily shift meetings with crew to communicate work schedules and hotel issues.
• Cross train each engineer to ensure experience is shared within the group.
• Ensure compliance with procedures for reporting time worked and parts used for each engineer.
• Assist with interviewing prospective candidates for engineer positions.
• Schedule preventative maintenance on all equipment.
• Communicate status of guest room and equipment outages to Operations daily or whenever situations change.
• Hold departmental safety meetings at least once per month and after a major safety incident.
• Support the Safety Committee through participation and follow up on reported safety issues.
• Complete general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems as assigned.
• Perform assigned work based on the priorities of the facility according to ability.
• Complete and train in all areas of each facility and on basic problem solving as assigned.
• Complete cross training as assigned.
• Ensure compliance with all applicable policies and procedures.
• Complete preventative maintenance on all equipment as assigned.
• Communicate effectively with team members and supervisors as well as with each department the status of repairs for their area.
• Make safety your number one priority for employees, guest and vendors.
• Purchase items for the department as assigned.
• Assist in maintaining an inventory of spare parts.
• Diagnose and repair problems as needed.
• Support the Housekeeping Manager with the Deep Clean Projects.
• Working as a team with maintenance personnel to handle the physical assets of the property.
• Assist with maintaining labor and supplies cost within budget.
• Follow all company policies laid out in the employee handbook.
• Be on call as assigned.
• Help create a working environment that is safe, challenging and positive.

PHYSICAL DEMANDS & WORK ENVIRONMENT


The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

STANDARD SPECIFICATIONS


Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Requirements

ESSENTIAL QUALIFICATIONS

• Minimum of three years experience in building maintenance.
• Experience with diagnosing problems with general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems.
• Certification and/or working knowledge in one or more of the following: HVAC, refrigeration, pool operator, or electrical.
• Capable of utilizing all tools and diagnostic procedures.
• Must possess very good interpersonal and communication skills; will be interfacing with a high percentage of guests as well as other staff members.
• Must be flexible to work all shifts, may be required to work overtime on occasion when the department is short of personal due to illness or vacation, etc.
• The ability to listen, empathize, be helpful in all situations and make sound decisions toward the resolution of a potential problem. Must also possess strong human relations skills.