Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Lead Tech / Crew Chief

$40k - $75k

Institute of Inspection , Cleaning and Restoration Certification

Position Overview

Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs.

Job Responsibilities
  • Knowledge of disaster restoration industry
  • Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
  • Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job
  • Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency
  • Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide
  • Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss
  • Completes sketch and scope sheet for estimate, complete drying records using mobile software
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Resolves issues with customers communicates customer issues, daily job activities with key company staff
  • Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies
  • May train new technicians or key operational team members
  • Ensure safety standards are being followed during all active jobs
  • Valid Drivers' License and satisfactory driving record
  • Strong verbal and written and communication skills
  • Strong problem solving and customer service skills
  • Must be able to prioritize activities and meet deadlines
  • Experience with entering data using a tablet or mobile phone
  • Report to work on time in a clean, complete uniform
  • Read and follow product label usage instructions
Job Requirements
  • High school graduate or equivalent
  • Valid driver's license and satisfactory driving record
  • Good verbal and written and communication skills
  • Role models customer service expectations with home owners, adjusters, vendors etc.
  • Knowledge of disaster restoration or construction industry
  • Proficient with using mobile software to enter data
  • Experience with using Xactimate is preferred but not required
  • Must be able to prioritize activities and meet deadlines
  • Experience in training and managing others
  • Strong problem-solving skills
  • Communicates customer issues, job activities with key company staff
  • Certifications are preferred, but not required:
    • ASD - Applied Structural Drying Technician
    • FSRT - Fire & Smoke Restoration Technician
    • OCT - Odor Control Technician
    • WRT - Water Damage Restoration Technician
Physical Demands and Working Conditions

Incumbent must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
  • Express or exchange ideas with others and receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.


Compensation: $40,000 to $75,000


Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Lead Tech / Crew Chief in Lehi, UT vacancy
  • Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used...
    Gangs

    ServiceMaster Clean of Fraser Valley

    Lehi, UT
    4 days ago
  •  ...losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services...  .... We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation... 
    Gangs
    For subcontractor

    ServiceMaster Restore by A3 Disaster Services 10909

    Lehi, UT
    2 days ago
  • $18 - $20 per hour

     ...on the success of a high-performing team? Look no further! IHop, a leading player in the restaurant industry, is seeking a talented and motivated individual to join our team as a full-time Crew Chief . WHAT'S THE SCOPE? We offer a competitive hourly rate of $18... 
    Gangs
    Hourly pay
    Full time

    IHOP 3625 Salt Lake City

    American Fork, UT
    4 days ago
  •  ...FLSA Status: Non-Exempt Employment Type: Full-TimePOSITION SUMMARYThe Cable Tray Lead is responsible for leading employees in the cable tray production area while working alongside the crew. This position is responsible for meeting daily production goals, ensuring cable... 
    Gangs

    Ezarc Solutions

    Lehi, UT
    24 days ago
  •  ...Job Description Job Description Job Title: Strut Cutting Lead Division: Off-Site Manufacturing (OSM) Reports To: OSM Production...  ...employees in the strut cutting area while working alongside the crew. This position is responsible for meeting daily production goals,... 
    Gangs
    Full time

    Ezarc Solutions

    Lehi, UT
    3 days ago
  •  ...Status: Non-Exempt Employment Type: Full-TimePOSITION SUMMARYThe Shipping and Loading Lead is responsible for leading employees in the shipping and loading area while working alongside the crew. This position is responsible for meeting daily shipping and loading goals,... 
    Gangs

    Ezarc Solutions

    Lehi, UT
    29 days ago
  •  ...Survey Crew Chief At Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource...  ...progressively responsible surveying experience, including experience leading field survey crews on transportation, municipal, land... 
    Gangs
    Local area

    Trilon Group

    Pleasant Grove, UT
    1 day ago
  • $30 - $50 per hour

     ...At Your Service Pros Position: Lead Residential HVAC Installer Location: American Fork, UT Pay: $30.00 - $50.00 per hour...  ...installs per pay period Work is year round. We keep our install crew busy through the shoulder seasons instead of laying people off... 
    Gangs
    Hourly pay
    Full time
    Local area
    Flexible hours

    HireAligned

    American Fork, UT
    21 days ago
  •  ....  Haven't managed people before? Great, we will show you how to lead. Haven't made pizzas before? Great we'll teach you how to make an...  ...policy and procedures 100% of the time and expect the same from your crew. Allow us to text you when you apply! No one answers a call... 
    Gangs
    Hourly pay
    Daily paid
    Full time
    Work experience placement
    Flexible hours
    Shift work
    Weekend work
    Day shift

    Domino's Franchise

    Draper, UT
    15 days ago
  • Staker Parson Companies in Draper, UT is seeking an Underground Utility Foreperson to lead construction crews on complex underground utility projects. The role requires 5-10 years of underground utility experience with at least three years in supervision, and the ability... 
    Gangs

    at Staker & Parson Companies in

    Draper, UT
    5 days ago
  • $15 - $16 per hour

    Job Posting: Little Caesars Shift Lead - Supporting Team & OperationsPosition: Shift LeadCompany...  ...a Shift Lead, you will:Lead and support Crew Members during shifts to ensure smooth and...  ...is at-will where permitted by law. #J-18808-Ljbffr Hunter Super Techs - TurnPoint
    Gangs
    Hourly pay
    Full time
    Local area
    Shift work
    Afternoon shift

    Hunter Super Techs - TurnPoint

    Draper, UT
    2 days ago
  • $14.5 per hour

     ...Job Description Job Description Job Posting: Wingstop Shift Lead – Leading Flavor & Team Success Position: Shift Lead Company...  ...functions. As a Shift Lead, you will: Lead and support Crew Members during shifts to ensure smooth operations Provide coaching... 
    Gangs
    Hourly pay
    Minimum wage
    Full time
    Part time
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Wingstop - Sizzling Platter

    Lehi, UT
    25 days ago
  •  ...Company parties Opportunity for advancement Paid time off Profit sharing Competitive salary Free uniforms Crew Chief/Lead Restoration Technician    At PuroClean of Bluffdale, we're so much more than just another restoration company! We're a group... 
    Gangs
    Work at office

    PuroClean of Bluffdale

    Riverton, UT
    24 days ago
  • $126.87 - $177.62 per hour

     ...Job Summary and Responsibilities As the Chief Medical Officer for Holy Cross Hospital - Salt Lake and Holy Cross Hospital - Mountain...  ...approach that lends itself to ensuring "team before self" as we lead our complex, highly matrixed organization into the... 
    Work from home

    CommonSpirit Health

    Lehi, UT
    3 days ago
  • $122.6k - $204.4k

     ...Responsibilities Provides architectural advice and consultation across major integration program and solution initiatives. Plays a leading role in the integration domain described below. May provide support and technical advice in other areas, to help ensure... 

    Cox

    American Fork, UT
    2 days ago
  •  ...Free uniforms Training & development Hole in the Wall Drywall Repair is hiring an experienced Lead Drywall Technician to oversee field operations and lead our crew. Perfect for skilled craftsmen ready to take the next step in their career! Your Day-to-Day... 
    Gangs
    Work at office
    Local area

    Hole in The Wall Drywall Repair of West Salt Lake City

    Lehi, UT
    3 days ago
  • $54k - $63.5k

     ...We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient...  ...with progression through elevated roles ~2+ years of experience leading call center agents OR supporting agents in an elevated agent... 
    Temporary work
    Work at office
    Flexible hours

    SmithRx

    Lehi, UT
    18 days ago
  • $20 - $32.11 per hour

    Team Lead, Patient Access Emergency Department | Full-Time | Three 12-Hour Shifts (Friday, Saturday & Monday | 6:00 AM - 6:30 PM) Lehi, UT Lead the Front Line of the Patient Experience At R1, every patient interaction matters. As a Team Lead, Patient Access, you'll play... 
    Hourly pay
    Full time
    Local area
    Shift work

    R1-Rc

    Lehi, UT
    2 days ago
  • $29.68 - $44.91 per hour

     ...Job Summary and Responsibilities As our Respiratory Therapist Lead, you will perform respiratory procedures under physician direction across all patient areas, leading and mentoring therapy staff while overseeing day-to-day operations. Every day you will conduct patient... 
    Relocation package

    CommonSpirit Health

    Lehi, UT
    1 day ago
  • $17 - $22 per hour

     ...a fast-growing parking lot maintenance company based in American Fork , and we’re looking for motivated team members to join our crew! We specialize in parking lot striping, signage, seal coating, crack sealing, and asphalt paving . ✅ Competitive pay ✅ Plenty... 
    Gangs
    Immediate start

    Legacy Striping and Parking Lot Maintenance Inc

    American Fork, UT
    17 days ago
  • $15 - $17 per hour

     ...the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.Base Pay: $15.00 per hour - $17.00 per hour #J-18808-Ljbffr Hunter Super Techs - TurnPoint
    Hourly pay
    Full time
    Flexible hours
    Night shift

    Hunter Super Techs - TurnPoint

    American Fork, UT
    5 days ago
  •  ...actively building the technology that is changing it. We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing... 
    Gangs
    Full time
    Work experience placement
    Flexible hours

    LVT Corp

    American Fork, UT
    2 days ago
  •  ...exceptional work culture. We are currently seeking a reliable, cleared professional to join our dedicated team. Job Summary: The Site Lead serves as the on-site manager responsible for day-to-day execution of all access control and security operations functions at a... 
    Full time
    Contract work
    For contractors
    Work at office
    Shift work
    Night shift

    CENCORE ASSOCIATES

    Bluffdale, UT
    2 days ago
  •  ...that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it. A...  ...internship running to gain hands-on experience inside a high-growth tech company. As a Recruiting Coordinator Intern, you'll coordinate... 
    Gangs
    Full time
    Work experience placement
    Internship
    Work at office
    Flexible hours

    LVT Corp

    American Fork, UT
    3 days ago
  •  ...994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built... 
    Daily paid
    Full time
    For contractors
    For subcontractor

    AM Technical Solutions

    Lehi, UT
    16 days ago
  • $13 - $17 per hour

     ...Shift Lead At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping... 
    Flexible hours
    Shift work

    100039 - Swig Cedar City

    American Fork, UT
    2 days ago
  •  ...Wingstop - 3601 Digital Drive Unit 302 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant;... 
    Gangs

    Wingstop

    Lehi, UT
    1 day ago
  •  ...Wingstop - 3601 Digital Drive Unit 302 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant;... 
    Gangs

    Wingstop

    Lehi, UT
    1 day ago
  •  ...A DAY IN THE LIFE Shift Leads are trained to perform all the duties that Team Members do, with additional responsibility for ensuring a smooth-running shift. This is especially important in the absence of the General Manager or Manager in Training (MIT) - as they... 
    Full time
    Part time
    Immediate start
    Flexible hours
    Shift work

    Mo'Bettahs

    Highland, UT
    1 day ago
  • $15 - $18 per hour

     ...Job Type Full-time, Part-time Description RESTAURANT SHIFT LEAD Starting at $15.00/$18.00 hr. plus TIPS Come, and join the Costa Vida! We are hiring in our American Fork, Utah location. This is your opportunity as a Shift Lead to be one of the most... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work

    Costa Vida

    American Fork, UT
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Tech / Crew Chief. Be the first to apply!