Medical Clinic Receptionist

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Receptionist to join our team at our East Columbus Health Center. **Union Status: Bargaining Unit Position ** FLSA Status: Hourly, Non-exempt About the Role The Medical Receptionist serves as the first point of contact for patients and plays an important role in creating a respectful, efficient, and welcoming health center experience. This position helps patients access care through accurate registration, scheduling, payment processing, and administrative support. The Medical Receptionist works closely with clinical, billing, and operational teams to support patient flow and revenue cycle processes. This is an administrative and customer-service position and does not provide clinical care or assist with medical procedures. The ideal candidate communicates clearly, stays organized, protects sensitive information, and provides compassionate, nonjudgmental service to patients from different backgrounds and lived experiences. Why join our team? Our Mission We deliver innovative health care, education, and advocacy no matter what. Our Core Values - Accountable: We take responsibility for our actions and decisions - Adaptable: We embrace change and remain flexible and resilient - Collaborative: We work together, valuing diverse perspectives - Kind: We treat everyone with compassion and respect - Non-judgmental : We create a safe and inclusive environment - Solution-oriented: We each operate as champions who look for effective solutions to challenges - Strategic: We approach our work with a clear vision and thoughtful planning What You'll Do Create a welcoming and respectful first impression for patients in person and by telephone. Help patient Planned Parenthood of Greater Ohio