Patient Experience Advocate
SouthCoast Health
Southcoast Health seeks a Patient Service-Experience Specialist at St. Luke's Hospital in New Bedford, MA to enhance patient experience across the system. The role focuses on complaint/grievance management and service excellence, requiring strong communication with patients and families. Qualifications include a Bachelor's in Healthcare Administration or related field; a Master's degree is preferred. Responsibilities include surveys review, monthly reporting, and collaboration with care teams. #J-18808-Ljbffr SouthCoast Health
$23 per hour
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