Ophthalmic Clinic Lead

Company Overview

The Eye Center of St. Augustine is proud to be the oldest and largest state of the art eye care center in the area offering the convenience of an eye center, a surgery center, and an optical shop all under one roof. With satellite locations in World Golf Village, Palm Coast, and Palatka, our board-certified doctors provide premier best in class care to patients across Northeast Florida. Our ophthalmic surgeons, perform cataract, laser, and ophthalmic plastic surgery on site in our state-of-the-art Eye Surgery Center. We are also able to provide eye examinations for adults as well as children over the age of seven while offering a full-service optical shop at each of our locations. We are a fast growing, patient-centered, compassionate team!

Position Summary

The Clinic Lead is responsible for all day-to-day activities in a specified practice location including but limited to staffing, clinic flow, patient relations, inventory, and equipment maintenance. The Clinic Lead provides leadership, has excellent problem solving skills, and is knowledgeable of applicable laws, regulations, and standards by the iJCAHPO and other regulatory agencies.

Responsibilities

Advanced understanding and ability to complete each skill as required based on iJCAHPO training and generally accepted understanding of each individual skill:

• History Taking
• Visual Acuity
• Confrontation Visual Fields
• Extraocular Motility Assessment: evaluation of ductions, perform cover/uncover & alternating cover testing and document defects; recognize defects, identify potential related pathology and possible additional testing secondary to findings
• Pupil Assessment: recognize and identify pupil abnormalities in addition to an APD; able to use special techniques to identify abnormalities and evaluate for associated pathology
• Intraocular Pressure Measurement with Goldmann applanation via slit lamp or Perkins tonometer
• Manual Lensometry and accurate transposition between minus and plus cylinder as needed
• Angle Assessment utilizing the slit lamp microscope
• Manual Refractometry; accurate refinement using the Jackson Cross-Cylinder technique; duochrome testing, and prism measurements
• Diagnostic testing including immersion and/or contact A-scan biometry, ultrasound, OCT, visual field, pachymetry, topography, dry eye testing, and fundus photography
• Supplemental testing including Amsler Grid, Color Vision, Stereopsis (Randot test), Exophthalmometry, BAT, and PAM
• Minor Procedure Assisting: ability to assist with excisions, suture, etc. and is competent is sterilization requirements and techniques for all associated instruments
• Scribing: accurately document and select coding for all exam types, consults, and surgical procedures
• Pharmacology: ability to identify and assist with the prescribing and/or administration of oral and intraocular medications used in the office or by the patient. This includes a firm understanding of the purpose, action, and potential side effects

ESSENTIAL DUTIES

Clinical

• Aids with patient flow, diagnostic testing, and technician exam components as needed.
• Aids in and support timely completion of all clinical administrative duties and assignments including Rx refill, patient messages/tasks, and documentation audits.
• Maintains communication with clinical training team regarding any technicians in a training process.
• Complies with all practice procedures and protocols. Complies with all State and Federal regulations.
• Able to determine if documentation supports E/M vs/ Eye Code, match applicable ICD-10 codes, and appropriately code in-office procedures based on documentation.
• Able to educate patients regarding all conditions treated and surgical procedures performed by the doctor.

Administrative

• Maintains inventory PAR levels and order necessary medical and office supplies via D365 ordering process
• Completes monthly inventory counts and report to corporate office any procurement concerns or issues
• Leads daily team huddles and regularly scheduled monthly team meetings.
• Creates the daily and weekly staff scheduling process by completing daily staff assignments and coordination as needed due to last minute changes to schedules.
• Collaborates with doctors on development and creation of their schedule templates. Communicating changes to the clinical and contact center teams as needed.
• Responds to all patient relations inquiries and submits complaint resolutions.
• Develops and train on clinical standard operating procedures and new policies
• Understands and accept responsibility to report potential or suspected errors to supervisor or Compliance Officer
• Contributes to the team effort by completing additional tasks or projects as needed.
• Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism.
• Serves as a coach and mentor to team members, fostering and environment of continuous learning and professional growth

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years' ophthalmology experience; leadership experience preferred
• Current iJCAHPO COA certification required.
• Nextech/ICP experience strongly preferred.

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced clinical environment.
• Ability to work independently with little oversight or manager presence

Company Benefits

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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