Manager, Sales Operations

Manager, Sales Operations

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don't just build software; we obsess over our users' goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

To enhance our team, we are seeking an experienced Manager, Sales Operations who combines strong people leadership with a passion for operational excellence and continuous improvement. In this role, you will lead the team responsible for supporting our global sales organization throughout the quote-to-close lifecycle, including frontline sales support, deal desk, contracting, and order processing. You'll play a key role in ensuring efficient day-to-day execution while proactively identifying opportunities to simplify processes, improve the seller experience, and drive scalable operational improvements in partnership with Sales Leadership and cross-functional teams.

In this role, you will have the opportunity to do meaningful work in your career, elevating your craft while contributing to a team that values lifelong learning.

As a Manager, Sales Operations, you will lead, coach, and develop a team responsible for the day-to-day operational support of our sales organization. You'll oversee critical processes spanning sales inquiries, quoting, commercial approvals, contracting, and order processing, ensuring accurate and timely execution while maintaining appropriate commercial controls.

Beyond managing daily operations, you'll serve as a proactive partner to Sales Leadership, Business Systems, Finance, Legal, and Product, identifying operational bottlenecks, evaluating existing workflows, and driving improvements that enable our sales teams to work more effectively. You'll combine a hands-on understanding of sales operations with an analytical, solutions-oriented mindset to help build efficient, scalable processes that support revenue growth.

You will also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.

The salary range for this position is $115,000 - $125,000 USD per year. This position is also eligible for a bonus as part of the compensation package.

Join Panopto and play a key role in building the operational backbone that powers our global sales organization. If you take pride in mentoring early-career talent, streamlining complex sales workflows, removing roadblocks for sales reps, and driving measurable operational efficiency, you will feel right at home here.