Shipping and Receiving Supervisor (Webster)

POSITION SUMMARY

The Shipping & Receiving Supervisor is responsible for overseeing the daily flow of components, materials, and finished products throughout the facility. This role ensures accurate inventory management, efficient warehouse operations, on-time shipments, and compliance with safety and quality standards. This person will lead the development of the department while supporting manufacturing operations in a fast-paced production environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervise shipping, receiving, inventory control, and warehouse operations
• Manage the movement, storage, and handling of components, equipment, and finished products.
• Ensure timely receipt and shipment of materials to support production schedules and customer requirements.
• Monitor warehouse productivity and implement continuous improvement initiatives.
• Lead cycle counting, inventory accuracy, and material traceability programs.
• Verify orders, packing lists, inventory transactions, and shipping documentation for accuracy.
• Coordinate with Manufacturing, Quality, Engineering, Procurement, and Service teams.
• Maintain compliance with safety and quality management requirements.
• Oversee warehouse equipment, material handling systems, and facility inspections.
• Ensure proper packaging and handling procedures for sensitive data cooling products and components.
• Develop and track key performance indicators (KPIs) related to inventory accuracy, on-time delivery, safety, and productivity.
• Train, mentor, and develop warehouse personnel while promoting a culture of accountability and continuous improvement.

REQUIRED QUALIFICATIONS (Education, Experience, Knowledge, & Skills)

• Associate's or Bachelor's degree in Logistics, Supply Chain, Business, Operations, or a related field preferred.
• 4+ years of experience in warehouse, shipping/receiving, logistics, or manufacturing operations
• Strong understanding of inventory control systems and warehouse management processes.
• Experience with ERP systems and Microsoft Office applications.
• Excellent leadership, communication, and organizational skills.
• Proven ability to analyze data, solve problems, and implement process improvements.
• Strong attention to detail when handling high-value and data center products.
• Ability to work effectively in a team-oriented manufacturing environment.
• Experience supporting precision manufacturing, or high-tech manufacturing environments preferred.

Preferred Attributes:

• Experience in lean manufacturing, 5S, or continuous improvement environments.
• Knowledge of raw material and finished goods handling
• Experience with shipping software (UPS/FedEx/Logistics systems).
• Quality systems experience within regulated manufacturing industries.
• Inventory management and warehouse optimization programs.

This position offers the opportunity to build a logistics operation supporting the production and delivery of advanced thermal management, data center infrastructure, and liquid cooling technology.

Key Competencies

• Strong attention to detail and accuracy
• Ability to prioritize and support production demands
• Effective communication with production, quality, and logistics teams
• Problem-solving and root-cause thinking
• Reliability and a continuous improvement mindset