VITAL RECORDS ASSOCIATE CLERK III - County Clerk

Job Title

Vital Records Service Provider

Job Description

Provides service to Vital Records customers that consist of the issuance and filing of marriage licenses, assumed names, birth records, death records and military discharges (DD214). Daily duties include scanning, indexing and verifying all death records received and filed. Responsible for the cashiering of all daily transactions.

Essential Duties and Responsibilities

Inspects all incoming documents for filing to determine if they meet state and departmental requirements. Acknowledges applicant signatures with proper identification, and collects fee associated with these filings.

Performs searches and produces certified copies for all customer requested documents filed in the Vital Records Department.

Handles all cashiering transactions, which include fee collection and credit card transactions via Certified Payments system. Also must be able to balance daily receipts and prepare daily bank deposits.

Handle the issuance, processing and scanning of marriage licenses according to State statutes.

Handle the issuance, processing and scanning of assumed names according to State statutes.

Handle the issuance, processing and scanning of Military Discharges (DD214) according to State statutes.

Maintains entry of information into the Texas Electronic Registrar System (TER) death records and generates birth certificates from a separate state-wide network according to State law.

Assist funeral homes to ensure proper, timely, and accurate filings of death certificates.

Answers phones to provide departmental information, explains County website usage, and provides directions to all seven locations.

Performs all other related duties as assigned.

Minimum Requirements

High School Diploma or equivalent.

Two (2) years general office work is required.

Must be bondable, able to pass a State security clearance.

Must possess a valid driver's license. Familiarity with scanning equipment and computer keyboarding.

Ability to work face-to-face with customers. Knowledge of TER (Texas Electronic Registrar System), State of Texas Birth Remote System, GRM (Government Records Management), and Certified Payments are helpful.

Must maintain confidentiality of all sensitive records. Good communication, interpersonal, and multi-tasking skills.

Must be able to work unassisted and make confident decisions.

Must have reliable transportation to rotate duties at any of the seven sub-courthouse locations when necessary.

Knowledge of State Vital Records programs preferred.

Physical Demands and Work Environment & Other Requirements

While performing the duties of this position, the incumbent is regularly required to bend, carry, hear, keyboard, lift below the waist, lift between waist and shoulder, lift overhead, tolerate noise, reach, perform repetitive tasks, see color, see near, sit, squat, talk, use his/her hands, drive a vehicle, walk, and work alone and with others.