Maintenance Supervisor

Dreyer's Grand Ice Cream Maintenance Technician

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?

At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer's & Edy's, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area's hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer's Grand Ice Cream and discover what a sweet career we have in store for you.

Main Purpose of the Job:

To coordinate and supervise the activities of Maintenance Technicians based on daily support to entire site, outstanding work orders and special/emergency requests in accordance with individual Technician's skills and abilities. Maintain sound communication with Maintenance Team and Purchasing to ensure needed maintenance parts, equipment inventory reports are correct and calculate minimum reorder levels. Compile maintenance reports and evaluate and recommend course of action for downtime, work orders, preventative maintenance schedule, etc. These activities are carried out to assure management information is available in a timely and accurate manner, drive continuous improvement, and to assist in scheduling daily maintenance activities in an optimum manner.

Position Responsibilities:

• Supervises and coordinates the activities of Maintenance Technicians daily based upon production schedules.
• Reviews work orders and preventative maintenance needs, considering such factors as priority, production schedules and material and parts availability. Assigning Maintenance Technicians based upon skills required.
• Assigns Maintenance Technicians in response to requests from production, recognizing the areas requiring immediate response to prevent downtime.
• Reviews factory downtime reports daily and discuss with the Technicians where improvements can be made.
• Develops and distributes preventative maintenance schedules for equipment. Continuously re-evaluate PM schedules for optimal efficiency.
• Ensures Work Order assignments are completed in timely manner.
• Develops work schedules to utilize maintenance skills and personnel availability.
• Strives to make our facility a safer place to work through compliance with regulatory.
• Works on system wide maintenance network team to ensure coordination of activities, plans, problem-solving, and other plant wide issues.
• Participates on planning, scheduling, and supporting factory coverage as necessary.
• Develops and implement skill building plans for individuals and the department, including standard operating procedures.
• Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values

Required Experience:

• PC proficiency as well as excellent organizational and communication skills are a must.
• Ability to develop a strong maintenance team in a high performing environment.
• Strong problem-solving/troubleshooting skills
• Knowledge in automatic controls is desired.
• Planning and scheduling and budgeting.
• CMMS / work order experience.

Education & Relevant Experience:

• Engineering Degree or equivalent experience is preferred. Military and Work experience will be considered in lieu of formal education.
• Three (3) or more years' experience in a manufacturing environment and knowledge of Utilities/Facilities/Production equipment maintenance.

Competencies/Skills/Knowledge:

• Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others' styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks.
• Building and Leading a Successful Team - Develop structure; Facilitate goal accomplishment; Involve others; Inform others on team; Model commitment. This dimension addresses the ability to lead others through influence, motivation and delegation while enhancing a culture of ownership.
• Coaching - Helping employees develop their knowledge and skills; providing timely feedback, guidance, and training to help them reach goals.
• Communication - Organize the communication; Maintain audience attention; Adjust to the audience; Ensure understanding; Adhere to accepted conventions; Comprehend communication from others. The key skills in this area are group facilitation, information sharing, ability to facilitate groups in conflict, listening, writing communication, and the use of key principles.
• Information Monitoring - Identify monitoring needs; Develop monitoring systems; Implement tracing systems; Review data.
• Planning and Organization - prioritize activities and assignments; Determine tasks and resources; Schedule appropriate amounts of time for completing work; Leverage resources. The key focus of this dimension is the ability to plan. To see what needs to be accomplished, to organize for execution and delivery of results.
• Applied Learning - Actively participate in learning activities; quickly gain knowledge, understanding or skill; apply knowledge or skill. This attribute will address the candidate's technical knowledge of all production operations. This position also requires an understanding of computer-based information systems.
• Building Partnerships - Identify partnership needs within 'upstream' and downstream' teams; explore partnership opportunities; formulate action plans; subordinate own area's goals; monitor partnership by encouraging feedback.

Behaviors and Core Values: Must consistently showcase the desired behaviors that represent our Core Values.

We Take Ownership

• Stay committed to responsibilities from start to finish
• Make sound decisions and get into the right level of detail
• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right

• Choose transparency over convenience, even if it means difficult conversations
• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
• Speak up when you see something that does not align to our values and policies

We Seek to Improve

• Strive to continuously improve and innovate to exceed expectations
• Value feedback from others and encourage open dialogue to understand how we can improve
• Learn from both successes and failures

We Are Better Together

• Ensure decisions are based on what's best for the whole business
• Practice inclusion by seeking diverse perspectives
• Treat everyone with fairness and respect

Work Environment:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

• Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures.
• Requires use of cold-protective PPE.
• May involve standing, lifting, and walking in refrigerated zones for extended periods.
• Fast-Paced: Workers often operate under strict timelines to meet production quotas.
• High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.
• Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.
• Repetitive hand and arm movements required.
• Must be able to stand for hours with frequent bending, reaching, and lifting.
• Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective