Automotive Service Advisor/Writer

Service AdvisorAncira Patriot Buick GMC, Killeen, TEXAS has immediate openings for motivated and customer-focused Service Advisors to join our Service Team. In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment.Pay: Commission / $75K - $110K is a very reasonable income expectationBenefitsHealth, Dental & Vision InsuranceDisability Insurance, Life Insurance, and Mental Health CarePaid Time OffPaid Holidays401k with Employer MatchEmployee DiscountsEmployee Assistance ProgramKey ResponsibilitiesGreet customers and manage the service intake processBuild long-term customer relationships through exceptional communication and follow-upClearly explain recommended services using dealership technology and toolsCoordinate with technicians and service management to ensure timely and accurate repairsMaintain accurate repair order documentationFollow up with customers to ensure satisfaction and support future service needsDeliver service experiences aligned with Ancira Auto Group standardsQualificationsPrior Service Advisor experience preferred; hospitality or service-industry experience consideredMust be at least 21 years of ageValid Texas driver’s license with acceptable driving record for insurabilityStrong customer service and communication skillsDetail-oriented with a focus on quality and accuracyCompetitive, results-driven mindsetTeam-oriented and collaborativeProfessional appearance and positive attitudeMust be legally eligible to work in the United StatesAbility to pass pre-employment and random drug testing