Appointment Setter (WFH)

Benefit Program Support RepresentativeWe work with union members, association members, and working families across North America who have requested information about their available benefit programs.This role is focused on helping people who are already looking for guidance, not chasing leads or making random calls.That means:No cold callingNo door-to-door workNo contacting people who have not requested informationConversations with members who are expecting supportThis position is a strong fit for someone who enjoys flexibility, working independently, and helping others, while still having access to training, mentorship, and a proven team system.What You'll DoSpeak with members by phone, Zoom, or virtual appointmentReview the benefit information they requestedExplain available options in a simple and professional wayHelp families understand programs that may fit their needsProvide follow-up support and maintain long-term client relationshipsTake part in ongoing training, coaching, and mentorshipDevelop leadership skills as you grow within the organizationContribute to a positive, goal-driven team environmentWhat We're Looking ForStrong communication and people skillsComfort using basic computer systems and online platformsGood organization and time-management habitsThe ability to work independently and stay accountableA positive attitude and willingness to learnMotivation to grow personally and professionallyAbility to complete a standard background checkWhat You'll ReceiveComplete training providedNo prior experience requiredWeekly pay with performance-based bonusesFlexible scheduling optionsRemote work-from-home opportunityClear advancement path into leadershipOngoing mentorship and team supportRecognition programs and travel incentives for top performers