Data Center Technician

Your future role at a glance

Location: Glendale, WI


Department: Core Tech Data Center

Schedule: 8 hour shift, Monday-Friday

Salary: $79,511 - $110,834 per year

#LI-REMOTE


Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

Responsibilities:

• Being available to perform/facilitate Maintenance Services sufficient for the Data Center Infrastructure Operations to meet business needs communicated by our client
• Hands-on Data Center experience
• including cooling, power, security systems, maintenance operations, and building management systems.
• Lead a Data Center Services team and collaborate with data center architecture teams responsible for technical engineering, capacity and infrastructure project planning and oversight, including project management, metrics, reporting, technical services, site effort coordination, and long term planning within a region.
• Ensuring all Services are performed in accordance with our policies, including safety requirements;
• Following recognized methodologies in Service/Project Management and Quality including Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), LEAN/Six Sigma
• Scheduling Maintenance Services necessary to maintain the Facility's infrastructure systems in accordance with the comprehensive infrastructure maintenance program including, but not limited to 5S (floor and room organization, supplies, and upkeep);
• Ensuring that appropriate teams and personnel are on site at the facility to provide the various types of Services required for data center operations;
• Performing all Services in as efficient a manner as possible while limiting any negative impact to the environment
• Ability to lift 75 lbs

Desired Work Experience:

• 5+ years of experience desired
• Experience in a customer facing position
• Excellent verbal communications skills

Licenses/Certifications/Registration:

• Preferred Credential(s):

Certification credentialed from the International Association of Information Technology Asset Manager


What minimum requirements you'll need

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Equal employment opportunity employer


Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice


Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement


Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Responsibilities

Responsibilities:

• Being available to perform/facilitate Maintenance Services sufficient for the Data Center Infrastructure Operations to meet business needs communicated by our client
• Hands-on Data Center experience
• including cooling, power, security systems, maintenance operations, and building management systems.
• Lead a Data Center Services team and collaborate with data center architecture teams responsible for technical engineering, capacity and infrastructure project planning and oversight, including project management, metrics, reporting, technical services, site effort coordination, and long term planning within a region.
• Ensuring all Services are performed in accordance with our policies, including safety requirements;
• Following recognized methodologies in Service/Project Management and Quality including Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), LEAN/Six Sigma
• Scheduling Maintenance Services necessary to maintain the Facility's infrastructure systems in accordance with the comprehensive infrastructure maintenance program including, but not limited to 5S (floor and room organization, supplies, and upkeep);
• Ensuring that appropriate teams and personnel are on site at the facility to provide the various types of Services required for data center operations;
• Performing all Services in as efficient a manner as possible while limiting any negative impact to the environment
• Ability to lift 75 lbs

Desired Work Experience:

• 5+ years of experience desired
• Experience in a customer facing position
• Excellent verbal communications skills

Licenses/Certifications/Registration:

• Preferred Credential(s):

Certification credentialed from the International Association of Information Technology Asset Manager

Qualifications

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.