Personal Banker

Company Description Fifth Third Bank is a diversified financial services institution dedicated to improving the lives of customers and the well-being of the communities it serves. Founded in 1858 and headquartered in Cincinnati, Ohio, the bank is one of the largest money managers in the Midwest, operating across multiple states through a broad network of financial centers and fee-free ATMs. The organization's culture emphasizes collaboration, inclusion, and professional growth, offering comprehensive benefits such as 401(k) match, wellness programs, and robust insurance options. Team members join more than 20,000 colleagues who are empowered to deliver a better financial experience and build lasting careers. Fifth Third Bank is an affirmative action and equal opportunity employer, committed to providing a fair and inclusive workplace. Role Description The Personal Banker is a full-time, on-site role based in Canton, MI, responsible for delivering personalized financial solutions and high-quality customer service. Day-to-day activities include engaging with clients to understand their financial needs, opening new accounts, processing deposits and other transactions accurately, and recommending appropriate banking products and services. The role involves educating customers on digital banking tools, promoting savings and lending solutions, and proactively identifying opportunities to deepen relationships. Personal Bankers collaborate closely with branch team members to meet individual and branch goals while maintaining compliance with bank policies, procedures, and regulatory requirements. Qualifications Experience in personal banking and hands-on work with consumer banking products and services. Knowledge of deposits, transaction processing, and basic financial operations. Skill in opening new accounts, explaining product features, and completing documentation accurately. Foundational understanding of finance, including budgeting, saving, and lending concepts. Strong customer service abilities, including active listening, problem solving, and clear communication. High level of integrity, attention to detail, and commitment to regulatory and policy compliance. Ability to work on-site, collaborate within a branch team, and meet performance goals. Prior banking or financial services experience preferred; high school diploma or equivalent required, associate or bachelor's degree in a business-related field is a plus. #J-18808-Ljbffr