Bulk Shift Lead, 1st Shift (Every Other Weekend) - Duke University Hospital

Bulk Shift Lead, 1st Shift (Every Other Weekend)

Location: Durham, NC, US

Career Area: Food Service

Information at a Glance

Bulk Worker Lead is responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train and support other Bulk Workers.

Job Responsibilities

• Delivers nourishments and/or snacks to the floor galleys as ordered by physician/dietitian in a timely manner.
• Handles any service/product concerns about the floor galleys and follows up with the direct Supervisor/General Manager.
• May obtain food preferences/dislikes from patients and/or family members.
• Complete daily rounds of each floor galley, checking product/stock levels, cleanliness, product rotation, etc...
• Ensure that nutrition diet care orders are placed daily for each floor galley according to each galley's par levels.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules.
• Completes other sanitation tasks as assigned by the Supervisor/General Manager.
• Trains and supports Bulk Workers in their roles supporting patients/residents.
• Inventories and restocks pantries, refrigerators, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

Qualifications

• Experience as a Patient Services Worker required
• Demonstrates interpersonal and communication skills, both written and verbal
• Requires strong organizational skills, accuracy, and attention to detail
• Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.
• This role may have physical demands including but not limited to lifting, bending, pushing, pulling and/or extended standing or walking.
• This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).