Front Desk Receptionist - Medical

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role:
Maryland Cardiac Care LLC is looking for a motivated, organized and friendly Front Desk Receptionist to be the welcoming face of our growing cardiology practice in Rockville, MD. The successful applicant will be punctual, detail oriented, responsible, and able to function in a fast-paced environment. The ideal candidate will have at least 1-2 years of experience working in a medical practice. The front desk receptionist will be responsible for fielding phone calls, checking in and checking out patients as well as scheduling patients for appointments, testing, and procedures.

Responsibilities:

• Greet and check in/check out patients in a warm, professional manner at the front desk
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Record and upload insurance information, verify insurance eligibility and collect co-pays at time of service
• Answer and route incoming phone calls, take messages, and respond to patient inquiries
• Maintain and update accurate patient demographic and insurance information in the EMR system
• Coordinate referrals, prior authorizations, and communication with other healthcare providers
• Ensure the waiting area and front desk are clean, organized, and welcoming
• Perform other administrative duties, i.e. typing, filing, faxing, chart preparation, reception, etc., as requested by supervisor or physician.

Qualifications and Skills:

• Prior experience in a medical front desk or healthcare administrative role preferred
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service-oriented attitude as well as the ability to work well in a team environment
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Dependable, detail-oriented, and committed to maintaining patient confidentiality (HIPAA)

About Us:
Maryland Cardiac Care LLC is a trusted cardiology practice serving the Rockville, MD community with a commitment to exceptional cardiovascular care and patient-centered service. Our patients rely on us for expert, compassionate heart care, and our team takes pride in creating a supportive and professional environment. We believe our staff is the heart of our practice, and we are dedicated to fostering a workplace where everyone feels valued and motivated to do their best work.