Relief Night Auditor

Job Description

Job Description

Job is for three to four nights a week from 10pm - 7 am. This is an extremely hard shift to cover and we are looking for someone dependable and reliable. We are flexible with days and will work with the right candidate to make it work for us both.

The relief Night Auditor will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Auditor will compute, classify, and record numerical data to keep financial records complete, perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position will also verify and confirm the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Resolve guest complaints, ensuring guest satisfaction.
• Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of night.
• Pick up, count and maintain bank. Secure bank at all times.
• Operate PMS (Property Management System) and maintain security of system.
• Verifies and makes corrections to the Room Rate Report.
• Run Room & Tax verifying that all room rates posted.
• Verify Cashiers Report to drop log and paperwork.
• Record room statistics.
• Run end of day program and close day.
• Check that interfaces are up and running.
• Run daily corporate and investor reports and distribute accordingly and accurately.
• Run morning reports and backup reports and distribute accordingly.
• Print express check out folios and distribute.
• Sign out and brief relief.
• Review Night Audit checklist and verify that all work has been completed.
• Restock all printers.
• Fill out and deposit payment and corresponding checks.
• Review status of assignments and any follow-up action with on-coming Supervisor.
• Document maintenance needs on work orders and submit to Manager/Supervisor.
• Attend monthly department meetings and training sessions as necessary.
• Anything that contributes to a positive culture and the success of the hotel.
• Other duties as assigned.