SR IT Manufacturing Production Support Analyst

it's what's inside that counts

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There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Operational Support: Maintain and troubleshoot critical IT/OT infrastructure, including servers, workstations, and production endpoints across Recycling, Mill, and Fabrication sites
• Network & Security: Support industrial connectivity, network segmentation, and the implementation of OT-specific security controls and system hardening
• Cross-Functional Liaison: Serve as the technical bridge between Operations, Automation, Engineering, IT, and Cybersecurity teams
• Systems Management: Lead asset inventory, patch planning, backup validation, and change management for plant-floor environments
• Documentation & Training: Develop technical standards and diagrams while providing implementation support and training to plant stakeholders
• Field Support: Provide on-site technical assistance at domestic and international manufacturing facilities (travel as needed)
• Support critical OT and IT infrastructure used in Recycling, Mill, and Fabrication production environments
• Serve as a liaison between Operations, Automation, Engineering, IT Infrastructure, and Cybersecurity teams
• Troubleshoot production-impacting issues and lead or support root cause analysis and corrective action efforts
• Support industrial network connectivity, segmentation, wireless networking, remote access, and secure communications
• Maintain and support plant-floor servers, operator workstations, industrial endpoints, and connected production devices
• Assist with OT asset inventory management, system documentation, and infrastructure standardization
• Support vulnerability management, patch planning, backup validation, and system hardening for OT environments
• Participate in implementation and support of OT security controls aligned to business and operational requirements
• Support change management activities tied to system upgrades, plant initiatives, and infrastructure improvements
• Help develop and maintain diagrams, procedures, standards, and support documentation for OT/IT environments
• Provide implementation support and training to plant personnel and technical stakeholders

What You'll Need

• 5+ years of experience supporting IT/OT infrastructure in manufacturing or industrial production environments
• Hands-on experience maintaining and troubleshooting plant-floor servers, workstations, and industrial endpoints, including root cause analysis and corrective action for production-impacting issues
• Working knowledge of industrial networking and OT security, including connectivity, segmentation, remote access, security controls, system hardening, and vulnerability management
• Experience with asset inventory management, patch planning, backup validation, and change management, with the ability to develop technical standards, diagrams, and support documentation
• Strong communication skills, with a proven ability to serve as the technical liaison among Operations, Automation, Engineering, IT, and Cybersecurity teams and to provide implementation support and training to plant stakeholders
• Willingness and ability to travel up to 25% to domestic and international manufacturing facilities

Your Education

• Bachelor's or Master’s degree in Computer Science or other related field preferred; or relevant equivalent experience

We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world!

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

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