Dynamics 365

The Applications Architect will be responsible for the following tasks: Design, build, test, deploy, and maintain Dynamics 365 Case Management and Power Platform solutions in a Government Community Cloud (GCC) environment. Create and maintain Dataverse tables, relationships, business rules, business process flows, forms, views, and security roles. Develop Power Automate flows, Azure Logic Apps, and custom connectors for system integrations and automation. Integrate solutions with SharePoint Online for document management and collaboration. Establish and manage application lifecycle management (ALM) practices using Azure DevOps, including branching, solution management, pipelines, and release coordination. Implement monitoring and telemetry; troubleshoot issues and drive root-cause analysis and remediation. Coach, mentor, and train team members and staff on solution usage and support. Create and maintain technical documentation and Standard Operating Procedures (SOPs). Attend and participate in project meetings and provide regular status updates. Submit weekly project reports and timesheets. Scope of Work: Provide an experienced Dynamics 365 GCC Case Management Applications Architect to: Design, configure, and maintain Dynamics 365 Case Management solutions in GCC, including entities/tables, forms, views, business process flows, security roles, and automation. Design, build, and maintain Power Platform solutions (model-driven and canvas Power Apps, Power Pages, Power Automate) using Dataverse best practices. Develop and maintain integrations using Azure Logic Apps, Power Automate, Dataverse connectors, and RESTful APIs, including integration with SharePoint Online. Establish and support ALM using Azure DevOps (repos, pipelines, environments), including solution packaging, deployment, and environment strategies. Implement and enforce environment governance (development, test, production), data policies, DLP, application security, and access controls aligned to GCC and organizational standards. Collaborate with business and technical teams to gather requirements, design user-centric solutions, and implement iterative enhancements. Ensure application performance, reliability, security, and compliance with organizational policies and regulatory standards (including CJIS alignment as applicable). Produce a detailed assessment of the Dynamics 365 Case Management and Power Platform solutions, identifying technical deficiencies, security risks, performance bottlenecks, and opportunities for enhancement or modernization. Develop a comprehensive plan to enhance and modernize Dynamics 365/Power Platform solutions, with recommendations for maintainability, performance, security, and GCC compliance. Develop an integration roadmap for system interfaces using Dataverse, Azure Logic Apps, Power Automate, and relevant connectors, including data mapping, transformation logic, and scheduling. Conduct technical knowledge transfer sessions on Dynamics 365, Power Platform components, and integration workflows to ensure operational readiness and long-term maintainability. Produce detailed technical documentation for each solution or integration, including solution architecture diagrams, Dataverse schema, Power Apps components, Power Pages site architecture, Power Automate/Logic Apps flow designs, Azure DevOps pipeline configurations, and security and compliance considerations (GCC, CJIS). Prepare operations manuals and other documentation as required. General Skills: 7+ years of recent experience designing and delivering solutions on Dynamics 365 Customer Engagement/Dataverse, including Case Management in GCC or equivalent regulated environments. Hands-on expertise with Power Platform (Power Apps, Power Pages, Power Automate) and Dataverse schema design, security, and performance tuning. Experience integrating Dynamics 365/Dataverse with Azure services (Logic Apps, Functions, Storage), SharePoint Online, and external systems via REST/OData. Demonstrated ALM experience using Azure DevOps (work items, repos, pipelines) and solution-based deployment between environments. Proven application security and governance experience in Microsoft 365/Dynamics 365 GCC, including role-based access, field-level security, auditing, and DLP policies. Strong written and verbal communication skills, including stakeholder engagement and knowledge transfer. Preferred: Experience operating in Government Community Cloud (GCC) with awareness of FedRAMP and CJIS considerations. Preferred: Familiarity with Agile delivery methodologies and modern UX practices. Preferred: Experience with application and data security best practices across Microsoft 365, Dynamics 365, and Azure. Preferred: Microsoft certifications such as Power Platform Solution Architect Expert, Dynamics 365 Customer Service Functional Consultant Associate, and Azure DevOps Engineer Expert (or closely related current certifications). Must be able to pass a Level 2 background check, obtain CJIS certification, and complete required security awareness training and confidentiality agreements. Education: Bachelor's or master's degree in computer science, Information Systems, or a related field, or equivalent work experience. Current Microsoft certifications relevant to Dynamics 365 and Power Platform architecture and implementation. Equiliem