Senior Cloud Architect - Azure & AI Platforms (Multi-Cloud)

At Manulife, we’re transforming how we deliver financial security through modern cloud and AI platforms that support millions of customers across global markets. We’re looking for a Senior Cloud Architect to help shape and lead our multi-cloud strategy across Azure, AWS, and Alibaba Cloud. In this role, you will partner with engineering, security, and business leaders to design secure, scalable, and cost-efficient platforms that enable innovation and long-term growth. You’ll play a key role in advancing our cloud transformation—modernizing legacy systems, accelerating adoption of cloud-native platforms, and contributing to our AI-first strategy, including Generative AI and emerging agent-based architectures. Position Responsibilities: Lead the architecture and design of cloud-native solutions across a multi-cloud environment (Azure, AWS, Alibaba Cloud) Define scalable platform strategies using PaaS, containers, and serverless technologies Drive the transformation of legacy systems into modern, microservices-based architectures Guide the migration from IaaS to PaaS-first models to improve scalability, efficiency, and cost optimization Design distributed systems using event-driven and API-first approaches Establish reusable architecture patterns, standards, and templates to support consistent delivery across teams Partner with business and technology stakeholders to align architecture decisions with outcomes, security, and compliance requirements Contribute to AI platform architecture, including Generative AI, LLM integration, and modern application patterns Promote DevOps, Infrastructure as Code, and automation practices to improve delivery speed and reliability Define observability and monitoring strategies to ensure high system performance and resilience AI & Innovation Focus Support the design of AI-enabled platforms using Azure AI services, including Generative AI solutions Translate business use cases into scalable AI architectures (e.g., retrieval-augmented generation, intelligent workflows) Stay current with evolving AI technologies and contribute to technical direction and roadmap planning Apply responsible AI principles, including governance, security, and ethical considerations Required Qualifications: Extensive experience in cloud architecture (typically 10+ years), with a strong focus on Microsoft Azure Proven experience designing and delivering cloud-native, distributed systems at enterprise scale Strong knowledge of microservices, APIs, and event-driven architecture Experience working with containers and Kubernetes (e.g., AKS) Deep understanding of cloud security, networking, and governance principles Experience translating business needs into scalable technical solutions Strong communication skills with the ability to influence and collaborate across teams Preferred Qualifications: Experience working in multi-cloud environments Exposure to AI/ML or Generative AI platform design Experience in regulated industries (e.g., financial services, healthcare) Familiarity with Infrastructure as Code tools (e.g., Terraform, Bicep) and DevOps practices Impact You’ll Have: Shape a unified cloud-native strategy across global platforms and markets Enable the delivery of secure, scalable, and resilient digital solutions Accelerate adoption of modern architectures, reducing reliance on traditional infrastructure Contribute to AI-driven innovation that delivers measurable business value Establish scalable standards and patterns used across engineering teams When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. If you are applying to this role in US, please note the salary range is $107,450 to $199,550 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact View email address on click.appcast.io. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact View email address on click.appcast.io for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact View email address on click.appcast.io for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at