Assistant General Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Vision insurance

Assistant Manager – NEW STORE OPENING! Andy's Frozen Custard | McAllen, TX

Salary: $42,000–$48,000 per year + Bonus Opportunities

Andy's Frozen Custard Is Coming to McAllen!

We're building our opening leadership team, and we're looking for an exceptional Assistant Manager to help us launch our brand-new McAllen location!

At Andy's Frozen Custard, we don't just serve dessert — we create an experience. We're known for exceptional hospitality, fast service, premium frozen custard, and a team that takes pride in doing things the right way.

Opening a new store is an exciting opportunity, but it takes strong leadership, hard work, and a commitment to excellence. We're looking for someone who is ready to roll up their sleeves, help build a winning team from the ground up, and take ownership of making our McAllen location a success.

This isn't just another management position. It's an opportunity to help establish the foundation of a brand-new store and grow your career with an expanding company.

Why Build Your Career With Andy's?

• Be Part of Our Grand Opening! Join our founding management team and help bring Andy's Frozen Custard to the McAllen community.

• Competitive Salary: $42,000–$48,000 annually, plus bonus opportunities.

• Career Advancement: We believe in promoting from within and developing our next generation of Store Managers and company leaders.

• Hands-On Leadership Development: Receive comprehensive training, ongoing coaching, and opportunities to strengthen your management skills.

• Fun, Clean Work Environment: No grills, no fryers, and no greasy kitchens!

• Great Team Culture: Work alongside motivated leaders who value teamwork, accountability, and operational excellence.

• Work-Life Balance: Structured schedules, paid time off, and designated holiday closures.

• Benefits: Health, dental, and vision insurance, employee discounts, and paid vacation.

Your Role: Help Build Something Great!

As an Assistant Manager, you'll play a critical role in the successful opening and ongoing operations of our McAllen location.

You'll work closely with the Store Manager to recruit, train, develop, and lead a brand-new team while establishing the operational standards and culture that will define our store.

We're looking for a leader who doesn't just manage shifts but takes ownership, develops people, solves problems, and sets the example for the entire team.

What You'll Do

Help Lead a Successful Grand Opening

• Assist in preparing the store and team for a successful launch.

• Help train and develop our founding team of associates and Shift Managers.

• Establish strong operational routines, expectations, and accountability from day one.

• Create a positive, high-energy environment where employees are excited to work and guests are excited to return.

• Adapt quickly, solve problems, and support the unique challenges of opening a brand-new restaurant.

Lead and Develop Your Team

• Lead daily shifts and oversee store operations in the Store Manager's absence.

• Coach, train, and develop associates and Shift Managers to reach their full potential.

• Set clear expectations and consistently hold team members accountable.

• Lead by example, maintaining a hands-on presence throughout every shift.

• Build a culture of teamwork, urgency, professionalism, and continuous improvement.

Drive Operational Excellence

• Ensure every product meets Andy's high standards for quality, consistency, and presentation.

• Deliver fast, accurate, and exceptional guest service.

• Maintain a clean, safe, and organized restaurant.

• Execute opening and closing procedures with accuracy and accountability.

• Oversee cash handling, inventory practices, and daily operational procedures.

• Support store performance goals, including labor, food costs, service times, and guest satisfaction.

• Remain calm, confident, and solution-oriented during high-volume periods.

Schedule Expectations

This is a full-time, hands-on leadership position requiring flexibility and commitment.

• Typical Schedule: 42–45 hours per week.

• Must be available to work evenings, weekends, and late nights.

• Opening shifts typically begin around 9:00 AM.

• Closing shifts generally end approximately one hour after the store closes.

• Additional flexibility may be required during grand opening preparations, training, and the initial opening period.

Anticipated Store Hours:

• Sunday–Thursday: 11:00 AM–11:00 PM

• Friday–Saturday: 11:00 AM–11:30 PM

• Extended summer hours may apply.

What We're Looking For

We're searching for a motivated, dependable leader who is excited about the opportunity to build a successful team and make a lasting impact.

Qualifications:

• 1–2+ years of leadership experience in food service, hospitality, or high-volume retail.

• Strong communication, coaching, and problem-solving skills.

• Ability to thrive in a fast-paced, high-expectation environment.

• Proven ability to lead, motivate, and hold team members accountable.

• Strong work ethic, positive attitude, and a genuine passion for hospitality.

• Willingness to take initiative and lead by example.

• Reliable transportation and consistent attendance.

• Ability to remain composed and make sound decisions under pressure.

• Valid Food Handler or Food Manager Certification, or willingness to obtain the required certification promptly.

• Flexibility to support pre-opening training and grand opening activities.

Experience opening a new restaurant or building a team from the ground up is a plus, but not required.

Benefits & Perks

• Competitive annual salary of $42,000–$48,000

• Bonus opportunities

• Health, dental, and vision insurance

• Paid vacation

• Employee discounts

• Leadership development and advancement opportunities

• Supportive, team-oriented work environment

• Closed Thanksgiving, Christmas, and New Year's Eve, with additional holiday closures

What You Should Know Before Applying

Opening a new restaurant requires dedication, flexibility, and a willingness to do whatever it takes to set the team up for success.

This position involves:

• Being on your feet and actively involved in operations throughout your shifts.

• Working evenings, weekends, and late nights.

• Leading a team in a high-energy, high-volume environment.

• Taking ownership of challenges and finding solutions.

• Maintaining high standards, even when things get busy.

• Helping develop a new team while continuously improving store performance.

We're not looking for someone who simply wants a management title. We're looking for someone who wants to lead, develop others, and take pride in building a successful store.

Ready to Be Part of Our McAllen Opening Team?

At Andy's Frozen Custard, we don't just provide jobs — we build careers.

Many of our leaders started as Store Associates and worked their way into management through dedication, hard work, and our commitment to developing talent from within.

As we continue expanding, we're looking for individuals who want to grow alongside us.

Join our founding McAllen leadership team and help us bring the world's best frozen custard to the Rio Grande Valley!

Apply today and be part of something new!