Medical Device - Sales Operations Assistant

Job Description

Job Description

We are seeking a highly organized and results-driven Sales Operations Assistant to support our expanding inside sales team. The ideal candidate will demonstrate strong communication skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This role will provide day-to-day sales support, facilitate effective communication between sales staff and clients, and help resolve operational obstacles so the sales team can concentrate on serving customers and driving growth.

Key Responsibilities:

• Sales Order Processing : Enter customer sales orders into CRM system and generate order confirmations as necessary.

• Sales Team Support : Provide operational support to the inside sales team by distributing incoming leads and quote opportunities.

• Customer Quoting : Assist sales team with cross-referencing and creating customer quotes.

• CRM Management : Maintain and update the customer database and CRM system to ensure accurate and timely information.

• Drop Ship Order Management : Manage all drop ship supplier orders, create purchase orders and customer invoices.

• Customer Support : Respond to customer inquiries or phone calls and provide information on products and services.

Qualifications:

• Bachelor’s degree preferred.

• Previous experience in a sales support, coordination, or administrative role, with an understanding of how sales teams operate.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Comfortable working both independently and collaboratively, depending on the needs of the team.

 

• Skills – Proficient in English

• Benefits - Health, dental, vision, 401(k), PTO, etc.

• Physical Requirements - Prolonged sitting at a computer; occasional lifting to 25 lbs

• MSC is an Equal Opportunity Employer.