Experienced Quick Lane Service Advisor - 45K - 80K++

Experienced Quick Lane Service Advisor 45K - 85K ++ DOE

Green Ford has been serving Greensboro, NC and it's surrounding communities for over 50 years and is currently seeking to onboard an experienced;

Quick Lane Service Advisor

Responsibilities

• Ensure that customers receive prompt, courteous, and professional service throughout the life-cycle of their servicing or repairs
• Strategically distribute work between technicians to maximize workflow efficiency
• Address technical questions regarding vehicle issues, services, repairs, and warranties
• Ensure customers satisfaction meets or exceeds company standards
• Order parts and tools as necessary/directed
• Encourage all around compliance regarding applicable laws and regulations
• Maintain good working relationship with factory(s) and foster positive employee relations
• Make service recommendations based on vehicle mileage and multi-point inspection reports
• Maintain or exceed repair order sales and hours per repair averages set by management

Qualifications

• Professional, well-groomed personal appearance
• Outgoing and friendly personality
• Ability to diplomatically manage others
• Proficient in multitasking and time management
• Confident and capable communication skills
• History of service and sales success
• Self-motivated team player who can also work alone in an unsupervised environment
• Clean driving record and valid driver's license
• Available to work Saturdays

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• 401(K) Plan
• Opportunities for advancement
• Paid Vacation
• Closed on Sundays

In Closing

Green Ford places a high value on each and every one of our employees. As such, we provide ongoing educational programs, promote from within, and provide the best work/life balance in the business.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, etc., as protected by federal, state or local laws.