Head Of Technical Service and Quality Management

A Snapshot of Your Day As the Head of Technical Services and Quality, you will lead a multidisciplinary team responsible for manufacturing process development, quality management, continuous improvement, and engineering support for Generator Operations in Charlotte. Your day will involve collaborating with manufacturing, engineering, maintenance, quality, and commercial teams to drive new product introductions, service repair solutions, capital investment projects, and operational excellence initiatives. You will provide strategic leadership for quality, manufacturing development, and technology advancement while ensuring customer satisfaction, regulatory compliance, and achievement of business performance goals. You will also partner with global Siemens Energy manufacturing sites to share best practices and deploy innovative manufacturing technologies. How You'll Make An Impact Lead the Technical Services and Quality organization, driving manufacturing development, quality excellence, continuous improvement initiatives, and operational support across Generator Operations. Oversee implementation of new manufacturing processes, tooling, capital investment projects, and technology deployments while supporting product development and service repair concepts. Develop manufacturing feasibility studies, ROI analyses, cost models, and business cases to support strategic investments and operational decision-making. Ensure compliance with quality standards, audit requirements, non-conformance management, customer complaint resolution, product safety requirements, and risk management methodologies. Drive Lean manufacturing, Six Sigma, process optimization, and best-practice sharing across the global Generator manufacturing network to improve productivity, quality, and customer satisfaction. Lead, mentor, and develop engineering, quality, and supervisory teams while fostering cross-functional collaboration with manufacturing, maintenance, accounting, R&D, supply chain, and customer-facing organizations. What You Bring Bachelor’s degree in Engineering, Manufacturing, Industrial Engineering, Operations Management, Business, or a related discipline; advanced degree preferred. 3+ years of experience in manufacturing operations, manufacturing engineering, quality management, continuous improvement, or a related industrial environment. Demonstrated experience leading cross-functional teams and implementing manufacturing process improvements, quality systems, and operational excellence initiatives. Strong knowledge of Lean Manufacturing, Six Sigma, Root Cause Analysis, FMEA, 8D problem solving, risk management, and quality management systems. Experience developing capital investment proposals, manufacturing cost analyses, ROI assessments, production planning strategies, and business process improvements. Familiarity with SAP and manufacturing execution systems is preferred. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers About The Team Gas Services Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: Rewards Career growth and development opportunities; supportive work culture Company paid Health and wellness benefits Paid Time Off and paid holidays 401K savings plan with company match Family building benefits Parental leave #J-18808-Ljbffr Siemens Energy