ServiceNow Consultant, Permanent contract

Job Description Do you want to become a reference on leading ITSM technologies in a fast‑growing company? Join us to become actor in the digital transformation of our customers and learn an innovative SaaS platform such as ServiceNow. Implement technical solutions and maintain them. Design and build processes in the ITSM, HR, Self‑Service and Security domains. Help our customers on their journey towards a successful Digital Transformation. Your tasks will include performing development and programming tasks, system configurations, troubleshooting, monitoring, system testing, and contributing to the design of the technical solutions. Qualifications Are you: A team player Motivated & result driven Customer oriented Eager to learn new technologies You have: A bachelor degree in computer science, engineering or equivalent education/experience. Strong analytical skills The necessary soft‑skills set to successfully engage with technical and business users at the customer. The capacity to adapt to complex technical IT environments. One or more of the following expertise sets: Good knowledge of front‑end (Javascript, angularJS, JQuery, JSON) Understanding of common IT technologies (Virtualization, cloud, networks, databases) Proven experience/certifications on ServiceNow or other ITSM solutions is a plus. ITIL knowledge is a plus. Fluent in Dutch and/or French and a good working knowledge of English Data / AI Engineer Work as part of the Data & AI Factory team, working with the customer to support their data‑ops and AI projects. Be involved in designing, building, maintaining and troubleshooting data pipelines, models and transformations. Help to build, maintain and troubleshoot data observability solutions to improve data quality. Help turn data into valuable business insights, preparing custom solutions optimised for each client. Act as a trusted advisor for junior team members. Lead by example. Note: this position may require on‑call work, including overnight and weekend availability. Offensive CyberSecurity Engineer (Madrid, Spain) Participate in change management, collaborating with different teams. Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms. Adaptable and flexible attitude, capable of performing well under pressure. Commitment to a continuous improvement culture. Keep documentation up to date: document the components and operations of the applications. Control load capacity for the applications. Contribute consistently to the continuous automation and improvement of existing procedures. Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards. Manage backup data and ensure regular restoring tests. Agile QA & Test Operations Consultant Job Summary: We are seeking a highly analytical and proactive QA & Test Operations Consultant to join our project team. In this role, you will be the bridge between technical development and business requirements, ensuring that every solution delivered meets the highest standards of quality and client satisfaction. Core deliverables include: Develop, document, and operationalise comprehensive test acceptance criteria (UAT) to ensure all features align with business goals. Methodically ensure thorough testing of all customer requirements, leaving no stone unturned in the functional and non‑functional specifications. Oversee the lifecycle of errors and bugs detected during testing, ensuring they are correctly identified, logged, prioritised, and resolved by the development team. Utilise Agile and Scrum methodologies to streamline testing workflows and improve speed‑to‑market without compromising quality. Solution Engineer Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards. Document and maintain the components and operations of the applications. Contribute to continuous automation and improvement of existing procedures. Ensure backup data and regular restoring tests. React Developer Write clean, efficient, and well‑documented code that adheres to established coding standards. Collaborate with cross‑functional teams including designers, backend developers, and product managers to deliver high‑quality solutions. Participate in code reviews and provide constructive feedback to team members. Troubleshoot, debug, and optimise application performance to ensure smooth user experiences. Manage version control using Git and contribute to collaborative development workflows. Integrate RESTful APIs and manage application state using appropriate state management solutions. Participate in agile/scrum ceremonies and contribute to sprint planning and retrospectives. Stay current with React ecosystem developments and propose improvements to the development process. Communicate effectively with remote team members across different time zones. Ensure client policies comply with codes of practice such as PDPL (Personal Data Protection Low). Draft and amend internal data protection policies, guidelines, and procedures in consultation with key stakeholders. Inform and advise the data controller or data processor on all matters related to data protection. Promote a culture of data protection and compliance across all units of the organization. Conduct audits to ensure compliance and address potential issues. Maintain records of all data processing activities of the company. Serve as point of contact for data protection authorities. Competitive package and additional benefits include company car, smartphone, medical insurance, pension plan, net allowance, laptop, meal vouchers, and more. #J-18808-Ljbffr