Automotive Service Manager

Liverpool Repair Facility ManagerFirst Automotive is looking for an experienced leader to take charge of our Liverpool repair facility. You will lead a team and be responsible for keeping the entire operation organized, productive, profitable, and customer-focused. We need someone who can set expectations, manage workflow, solve problems, hold employees accountable, and make sure company procedures are followed every day.Responsibilities:Oversee all daily shop operations.Coordinate workflow between service advisors and technicians.Manage scheduling, work in progress, sales, productivity, and customer communication.Lead, coach, schedule, and hold employees accountable.Resolve customer concerns and vendor issues.Ensure estimates, work orders, pricing, parts, and payments are accurate.Maintain a clean, safe, organized, and professional facility.Monitor performance and communicate results or concerns to ownership.Qualifications:Prior supervisory or management experience is required.Automotive repair shop, dealership, tire store, or service-center management experience is strongly preferred.Strong leadership, communication, customer-service, and organizational skills.Ability to manage people, priorities, and problems in a fast-paced environment.Comfortable using computers and automotive shop-management software.Valid driver's license and acceptable driving record.Dependable and able to work the full scheduled hours.Compensation and Benefits:Additional performance-based bonus opportunity.Health insurance options.Dental insurance options.Short-term disability insurance options.Paid holidays.Paid vacation and sick time.Paid job-related training.Company-provided uniforms.Monday-through-Friday schedule with no weekends.This is an opportunity for the right person to take ownership of a well-established automotive business, lead a capable team, and directly influence the success of the location.First Automotive and The Collins Business Group are equal opportunity employers. All qualified applicants will be considered based solely on job-related qualifications and business needs, without regard to any status protected by applicable law.