HVAC Service Technician

HVAC Service Technician


Come to a company where you will be appreciated! At Johnson & Johnson Heating, Air Conditioning & Plumbing, we know you have a life also. No more running 6-10 calls per day. At J&J a normal day is 4-5 calls keeping quality service to our customers and providing a positive work-life career for our technicians.

Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the tri-state area. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why we need you
Because we offer top of the line products and services, we need a top of the line HVAC Service Technician who genuinely cares about the customer and looks at this opportunity as not just a job but a career.

The big task
You will diagnose, repair, and maintain heating and cooling systems and lead customers to make informed and confident buying decisions by providing an extraordinary customer experience.

Location: Martinsburg, WV 25403


What We Offer:

• Competitive pay $30/hr. - $40/hr. (Depending on skills and experience)
• Commissions available
• Company supplied vehicle, take it home at night, new and safe, super-cool company truck.
• Medical Insurance -- we pay 100% for your insurance for health. We also offer vision and dental insurance
• Start earning paid time off right away!
• No more running 6-10 calls per day. At J&J a normal day is 4-5 calls keeping quality service to our customers and providing a positive work-life career for our technicians.
• The position will be based in the field with a company-provided take-home truck. We service mostly residential homes and light commercial clients
• $3,000 ongoing retention bonuses (every 5 years)
• Advancement opportunities
• Company Sponsored Training and Education
• New technology, including iPhone, iPad & access to integrated software
• State-of-the-art tools, parts and supplies
• Retirement plan with a company match
• A family. This is last on the list because it's most important . We care about our team, and expect you to bring that same care when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Johnson & Johnson Heating and Air Conditioning

Responsibilities:

• Diagnose, troubleshoot, and repair all brands of HVAC equipment for residential and light commercial systems
• Travel to assigned job sites and maintain effective communication with dispatch regarding schedules and potential delays
• Complete service calls efficiently and accurately, providing quality workmanship and customer satisfaction
• Consistently provide a 5-star experience for our customers
• Accurately document service findings and equipment information, including model, serial numbers, test readings, and photographs when applicable
• Generate invoices on-site using company-approved pricing and ensure accurate collection of customer details
• Maintain vehicle stock, tools, and equipment in safe and orderly condition
• Participate in training, allowing you to grow and develop as a professional
• Have or be willing to get the proper certifications. We can help you with this

Required Skills:

• 3 years of HVAC Service experience
• Experience troubleshooting and resolving issues on existing residential homes
• EPA Certification
• Ability to lift 50+ pounds, carry ladders, work at heights, and access crawlspaces
• Ability to pass a background check and have a valid driver's license and a clean driving record

Preferred Skills:

• High School or equivalent
• Have or be willing to get the proper certifications. We can help you with this!
• Knowledge of boiler systems preferred

Desired Skills and Experience If you can achieve the above and you find it fun and challenging; you have just the right amount of skill and experience.

We are an equal opportunity employer