Director, Product Management

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a strategic and results-driven Director of Product Management to spearhead the expansion of our enterprise solutions portfolio and directly accelerate our market share growth. This role is pivotal in not only defining and executing the product vision for our server, networking, storage, and Data Center Infrastructure solutions but also in actively driving the business development engine. The ideal candidate is a commercial leader who excels at both building high-performing teams and personally engaging in the field to land and expand strategic customer accounts. You will be responsible for the entire customer lifecycle, from initial prospecting and acquisition to fostering deep partnerships that drive long-term revenue.

Essential Duties and Responsibilities:

Business Development & Customer Acquisition:

• Develop and execute a comprehensive business development strategy focused on acquiring net-new enterprise logos and penetrating new market segments.
• Personally lead and participate in strategic sales pursuits, leveraging deep product expertise to build credibility with C-level executives and key technical decision-makers.
• Identify, qualify, and develop a robust pipeline of new business opportunities, translating market intelligence into actionable capture plans.
• Orchestrate complex sales cycles in collaboration with the sales team, providing the technical and strategic guidance needed to close high-value deals.
• Represent Supermicro as a thought leader at industry conferences, trade shows, and executive briefings to generate leads and build brand equity.

Strategic Account Growth & Management:

• Cultivate and nurture senior-level relationships within newly acquired and existing strategic accounts to ensure customer satisfaction and identify expansion opportunities.
• Develop account-specific strategies to increase wallet share, introducing new solutions and technologies that align with the customer's evolving business needs.
• Act as the ultimate escalation point for key accounts, ensuring a superior customer experience and strengthening our position as a trusted advisor.

Product Strategy & Lifecycle Management:

• Own the product P&L and define a winning product roadmap by synthesizing inputs from market analysis, competitive intelligence, and direct customer feedback.
• Champion the customer's voice within the organization, ensuring that product requirements, features, and differentiators are explicitly tied to solving enterprise pain points and generating revenue.
• Collaborate with engineering and development teams to manage the full product lifecycle, from concept and proof-of-concept (POC) through launch and end-of-life.

Leadership & Cross-Functional Collaboration:

• Build, mentor, and lead a high-performing team of product managers and business development professionals, fostering a culture of accountability, innovation, and customer-centricity.
• Provide the product and market enablement necessary to arm Sales, Marketing, and Field Application Engineers (FAEs) with compelling messaging, competitive battle cards, and technical collateral.
• Lead cross-functional initiatives to resolve critical customer issues and align engineering, marketing, and sales efforts to meet aggressive strategic targets.

Qualifications:

• Bachelor's degree in Electrical, Mechanical, or Computer Engineering, or equivalent practical experience; Master's degree (MBA a strong plus).
• Minimum of 12 years of progressive experience in the hardware or enterprise solutions space, with a significant portion focused on servers, networking, and/or storage.
• Proven track record of at least 5-7 years in a business development or strategic sales role, with demonstrable success in acquiring net-new enterprise accounts and exceeding revenue targets.
• Strong understanding of the technology landscape, purchasing processes, and economic drivers within large enterprises, including trends in cloud computing, AI, data centers, and IT infrastructure.
• Exceptional communication, negotiation, and presentation skills, with the ability to influence both internal stakeholders and external C-suite audiences.
• Strategic thinker with strong analytical and financial acumen, capable of making data-driven decisions to prioritize opportunities and allocate resources for maximum ROI.
• Ability to thrive in a fast-paced, cross-functional environment, managing multiple complex projects and sales pursuits simultaneously.
• A hands-on leader who operates effectively in ambiguous environments, takes initiative, and possesses a keen attention to detail without losing sight of the strategic big picture.

Salary Range

$180,000 - $230,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.