Client Service Specialist - M-F, 2nd Shift
$23.5 per hourDawson
Job Description
Job Description
Client Service Specialist
Transportation, Logistics, Supply Chain, and Storage
$23.50 per hour
Monday-Thursday, 2:30pm-11:00pm
Lockbourne, Ohio (onsite)
Temp to Hire
Why You’ll Love This Job:
- After being hired on, the following benefits are offered:
- Medical, dental, and vision benefits
- PTO
- Holiday pay
- Tuition reimbursement for job-related education
- Employee discounts and wellness incentives up to $100 per year
- Work in a safe, team-oriented environment
- Opportunity to operate a variety of material handling equipment
- Be part of a leading logistics company with career growth opportunities
What You’ll Do:
- Respond to orders, general client inquiries, invoice questions, and client complaints
- Resolve issues with orders, delivery dates, or service
- Resolve client complaints by determining the cause of the problem, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution
What We’re Looking For:
- Strong client service, communication, and active listening skills with a quality-focused mindset
- Effective problem-solving and conflict resolution abilities, with strong documentation skills
- Freight forwarding knowledge and the ability to multitask in a fast-paced environment
- 2+ years of client service experience and a High School Diploma required
- Must be able to pass a background check and drug screening
Apply Today!
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Vacancy posted 6 days ago
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