Datacenter Technician L2 and L3

Data Center Technician L2 and L3

100% onsite- Chicago IL

Type: Contract

No C2C, only W2

Must have active USA work Authorization

should be flexbile to travel

We are hiring multiple Data Center Technicians – Level 2 and Level 3 for a contract opportunity in Athens, OH . This is a 100% onsite position supporting data center optical and transport infrastructure. We are looking for technicians with strong hands-on experience in fiber optics, structured cabling, optical testing, troubleshooting, installations, migrations, remediation, and break/fix activities . Candidates must also be open to travel . This opportunity is available to W2 candidates only; no C2C , and candidates must have active U.S. work authorization.

This is a hands-on opportunity for experienced technicians who are comfortable working in live data center and co-location environments. You'll work directly with customers and third-party technicians while supporting fiber installations, optical testing, migrations, decommissioning, troubleshooting, and network remediation . The role requires someone who can confidently follow MoPs, engineering documentation, network diagrams, and cut sheets while maintaining high standards for safety, quality, documentation, and customer communication.

Contract Duration

Contract position with potential for extension based on project requirements and performance.

Required Skills

• 3–15 years of experience in data center operations or a similar technical environment
• Hands-on fiber optic cabling experience
• Experience with single-mode and multi-mode fiber
• Experience with LC connectors, fan-outs, and structured cabling
• Hands-on experience with fiber installation, remediation, migrations, and decommissioning
• Experience performing break/fix activities within data center environments
• Strong experience with optical testing and troubleshooting
• Experience using optical power meters, stabilized light sources, VFLs, OTDRs, and/or optical test sets
• Ability to read and execute Methods of Procedure (MoPs)
• Ability to interpret engineering documentation, vendor documentation, network diagrams, cut sheets, and physical network designs
• Understanding of proper port connections and cable-management practices
• Experience working directly with customers and third-party technicians
• Strong documentation and reporting skills
• Experience with customer ticketing applications and/or Microsoft Office
• Ability to work effectively in fast-paced, high-availability environments
• Strong commitment to safety, quality, and operational procedures
• Must be comfortable working 100% onsite in Athens, OH
• Must be open to travel
• Must have active U.S. work authorization
• W2 only; no C2C

Desired Skills

• Data center optical transport experience
• Experience supporting live production data center environments
• Experience with fiber migrations and network cutovers
• Experience performing data center audits and quality inspections
• Experience supervising or providing technical direction to third-party technicians
• Strong customer-facing communication skills
• Experience troubleshooting complex fiber and optical connectivity issues

Tech Breakdown

• 30% – Fiber Optic Installation & Structured Cabling
• 25% – Optical Testing & Troubleshooting
• 20% – Data Center Installations, Migrations & Remediation
• 15% – Audits, MoPs & Engineering Documentation
• 10% – Customer Interaction, Ticketing & Reporting

Daily Responsibilities

• 25% – Perform and support fiber installation, remediation, migration, decommissioning, and break/fix activities
• 25% – Conduct optical testing and troubleshoot fiber/transport issues using OTDRs, power meters, VFLs, and related test equipment
• 20% – Conduct daily audits of work performed in customer data centers and co-location facilities and provide feedback to third-party technicians
• 15% – Execute work according to MoPs, engineering documents, network diagrams, vendor documentation, and cut sheets
• 10% – Communicate directly with customers through ticketing systems and face-to-face interactions, providing clear status reports and technical updates
• 5% – Maintain accurate documentation while ensuring compliance with safety, quality, and operational standards

What you didn’t know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Long-Term growth potential
• 401k
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!