Assistant Store Manager

Job Title: Assistant Store Manager – Full Time Location: The Outlets at Orange – Orange, CA Pay Rate: $26 – $28 per hour Reports to: Store Manager Supervise: Shift Leads / Baristas CHAGEE (pronounced CHAH-jee) is a modern teahouse with more than 7,500 locations globally. At CHAGEE, we’re awakening the world together, one cup at a time. We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting edge innovation, and crafted to nourish body and spirit. Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America. Benefits Hourly rate of $26 – $28/hr depending on experience Eligible for discretionary bonus (determined by the management team based upon metrics and dependent upon continued employment at the time of payout) 401k with company match (Full-time Employees) Medical Benefits – 90% covered for full-time employees and 70% for dependents Vision & Dental benefits – 100% covered for full-time employees Paid training and sick time Free Tea per shift In This Full-time Assistant Store Manager Role, You Will Support the management of a fantastic team: ensure the team is able to deliver high-quality and excellent customer service Ensure the team is able to deliver consistent product quality Make sure all store level operation tools are used and followed to operational standards Support the training and management of all new store employees Coach and correct Shift Leads & Baristas by conducting On-Job-Training (OJT) Aid and execute the store schedule as needed Assign team members to specific shifts and delegate duties Supervise and ensure upselling/suggestive selling is practiced at all times and ensure each order is served to standard Handle customer feedback properly and coach team members on creating solutions and remedies Responsible for store cash handling matters based on rules and regulations set forth by company Monitor Stores Sales Performance Support the creation and management of sales performance goals Assist in marketing & promotional activities to attract top talent Inventory Management Forecast inventory usage and delivery Support store manager in ordering and receiving inventory The Ideal Candidate Will Have The Following Be a passionate tea lover! 1+ year of supervision or management experience in a food & beverage retail environment Previous Barista experience: 2+ years (preferred) Food Safety Certification (Company can assist) Excellent communications and leadership skills Fun personality that can add to the CHAGEE culture Be a fast learner and enjoy working in a fast-paced environment Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Ability to travel to other store locations or training facilities within a 30 mile radius as needed Work well as part of a team with strong work ethic Be willing to learn other responsibilities and ad-hoc assignments Be available to participate in company’s training when necessary Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs Shift Full-Time – Morning/Day Shift Full-Time – Afternoon Shift Full-Time – Night/Evening Shift Full-Time – Weekends CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law. #J-18808-Ljbffr