Operations Intern

Insurance Operations Intern

Gain hands-on experience where accuracy, service, and problem-solving come together to support our members when they need us most. As an Operations Intern, you'll contribute to meaningful projects, learn from experienced professionals, and build a strong foundation in insurance operations.

Modern Woodmen of America is one of the nation's largest fraternal benefit societies, with assets over $18 billion. Fraternals are unique membership organizations that pair the "member-owned" characteristic of a mutual insurance company with the "social mission" characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation's most effective volunteer networks.

Responsibilities:

• Gain valuable knowledge of certificate administration which includes application submission, underwriting, certificate maintenance, disbursements, conservation and claims.
• Collaborate with operations team members on process improvement initiatives and special projects.
• Research, review and follow up on files and reports.

What we need:

• Student pursuing a bachelor's degree in business management or related field.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and professionalism.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to manage multiple priorities and work both independently and collaboratively.
• Curiosity, initiative, and a desire to learn.

What we offer:

• Internship program information: Modern Woodmen's summer internships are ideal for current college students interested in exploring the financial services industry. The program offers an opportunity for students to gain real-life work experience related to their studies while connecting with a mentor in their field.
• Pay: The hourly pay for this position is $20.00. The specific rate will depend on the successful candidate's qualifications and prior experience. Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship.
• Work Arrangements: This is a full-time, 11-week office focused summer internship position: 37.5 hours per week (7.5 hours per day), Monday-Friday, with flexible start time between 7 a.m.-9 a.m. Office focused positions work on-site due to the nature of the work and have limited remote days.

• Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
• Respect for personal time: We offer vacation, flexible start time between 7 a.m. and 9 a.m., and paid holidays.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It's home to more than our share of artists, festivals, and fun in every season.

• Internship Benefits:
• Paid vacation
• Paid holidays

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person's diverse opinions, attitudes, attributes, and feelings are respected.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.