Director, Construction Claims

Description

Company Description

The Vertex Companies, LLC (VERTEX) is a $180M global consulting firm that integrates strategic advisory, project management, and dispute resolution services for organizations facing complex challenges in a world of risk. We embody our core values of embracing lifelong learning, operating with urgency, maximizing value, and driving collaboration to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do and deliver meaningful impact.

Job Description

The Director, Commercial Damages & Investigations will assist their assigned Managing Director (MD) with leading and managing assigned resources in support of achieving the defined overall practice area strategy, and in meeting or exceeding defined financial performance and revenue generation targets. Directors will proactively suggest potential solutions for new challenges/opportunities identified within their market. They are expected to perform as seasoned managers and leaders in overseeing and developing a team of consultants, including supporting hiring, placement and career development within the practice. They will provide leadership in a manner that models the Company’s core values and inspires and encourages goal achievement through empowerment, learning, and creativity among the team.

Core Responsibilities

Business Development, Leadership, Strategic Planning

• Responsible for supporting assigned MD in meeting or exceeding the defined annual budget for the entire practice area/practice division (including revenue generation, overall utilization of assigned resources, and execution of profitable engagement work streams that may be either qualitative or quantitative in nature.)
• Responsible for supporting development of new accounts and retaining and expanding existing engagements within the practice area to achieve sales goals
• Effectively delegate assignments to assigned direct reports, instruct and monitor progress, and ensure work product is consistently high quality
• Supports MD in monitoring relevant data such as utilization, Accounts Receivable, discretionary spending, etc.
• Develop and foster relationships with decision makers within existing key/strategic accounts and cross-sell other service areas
• Meet or exceed defined individual average utilization goals (and incorporating consideration of individual revenue targets) as set forth by company leadership
• Directly manage, mentor and develop a team of direct reports focused on attracting, placing, and growing the assigned practice team members, with emphasis on creating a team and culture that is empowered to execute
• Responsible for learning business development methodology and for being active in efforts to individually generate incremental revenue
• Lead team of assigned staff members to establish and drive towards defined objectives and key results (OKRs).
• Identify potential new market segments and alert MD for evaluations and consideration
• Travel as necessary to support client, employee, and leadership needs.
• Establish quality control of service delivery, maintaining an excellent reputation of quality and lead and manage in a manner that assists with rapid resolution of any client, team member or operational challenges.

Operations

• Lead and manage in support of strategic plans that align with the organization’s vision and defined business objectives
• Responsible for leading and managing in alignment with the development of the overall practice in achieving profit objectives
• Support construction of strong cross-functional teams to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results
• Manage assigned projects consistent with contracts and proactively alert assigned MD to any potential challenges or issues
• Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy
• Ensure consistent high quality on deliverables for the practice
• Other duties as assigned

Qualifications & Competencies

• Bachelor's degree and 12 years of related experience or a Master's degree and 8 years of related experience, and at least 5 years in management capacity.
• Previous deposition or testimony experience highly preferred
• Proactively take steps to begin individual revenue generation
• Proven track record of customer relationship management and staff management and development
• Demonstrated leadership skills 

Knowledge & Skills

• Experience in providing reliable work product review for technical deliverables
• Able to communicate effectively (written and verbal) with co-workers, clients, subcontractors, and vendors
• Able to provide oversight and direction to assigned staff
• Strong leadership, communication and organizational skills
• Strong analytical and problem-solving skills
• Proven emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally
• Able to perform complex tasks and handle multiple priorities and the ability to perform exceptionally under high stress conditions
• Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required 

Additional Information

At VERTEX, we invest in top talent with a highly competitive total compensation package designed to reward performance and support long-term success. Total compensation includes a base salary and a performance-based discretionary bonus program. Our comprehensive benefits package offers multiple healthcare and dental plan options, as well as company-paid Life Insurance, Short-Term Disability, and Long-Term Disability coverage—ensuring peace of mind for you and your family. We offer a 401(k) plan with immediate matching and full vesting, empowering employees to build financial security from day one. Additional benefits include Flexible Spending Accounts, a robust Employee Assistance Program, and a suite of exclusive perks that enhance everyday life. At The Vertex Companies, our salary ranges are intentionally designed to support meaningful career growth over time. These ranges allow employees to develop, expand their impact, and increase their earnings as they progress within their job level. A new hire’s starting compensation is determined by their experience, geographical location, scope of the role at the time of hire, and Company affordability. Our ranges are structured to reward growth and performance, ensuring there is room for advancement and long-term opportunity. The salary ranges for this role are as follows: $161,000 - $386,000 USD annually (Geographical Tier A - Sample Locations: Irvine CA, Middlesex NJ, Tacoma WA, Boston, Alexandria) $147,000 - $354,000 USD annually (Geographical Tier B - Sample Locations - Baltimore, Chicago, Anchorage, Portland) Time away matters—so we provide a generous paid time off program, including vacation, sick time, and paid holidays (with prorated options for eligible part-time employees). At VERTEX, growth never stops. Our signature “Lifetime of Learning” program offers tuition reimbursement and personalized support for employees pursuing advanced education—helping you sharpen your skills and accelerate your career.

Notice to Third Party Agencies:

Please note that The Vertex Companies employs a fully staffed recruiting team. We do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.