Medical Assistant

Eventus WholeHealth Medical Assistant Job Description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We operate through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. Care is provided to adults in skilled nursing, assisted living facilities, and private residences via a network of healthcare providers including physicians, nurse practitioners, physician assistants, psychologists, licensed clinical social workers, and support staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. Travel to facilities up to 60 miles from your home may be required. This position typically operates on a Monday-Friday dayshift schedule.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on patient care for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a buffer between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: update scheduling rosters daily for accuracy and ensure schedules are sent timely.
• Assist with day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients at each encounter.
• Enter appropriate facility chart data into patient encounter notes and assign to provider.
• Enter lab and diagnostic results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of clinical paperwork needed for review, ensuring completion each day.
• Host telehealth sessions for providers as assigned, including routine and acute visits.

Facility Support

• When scheduling is part of your role: share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by the provider, whether in or out of the building.
• Assist with triage documentation as needed.
• Ensure all necessary paperwork is routed correctly for facility and provider use.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report information between facility and Eventus providers, if permitted.
• Assist with discharge planning of clinical services as needed.
• Check in and out daily with facility staff regarding patient status.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and times for CCM and BHI services.
• Check communication channels multiple times daily to meet patient needs.
• Inform patients and families of recent visits and new orders, deferring to providers when necessary.
• Communicate transitions of care to the CCM team to enhance patient care and education.

Additional Duties

• Adhere to Eventus WholeHealth standards, policies, procedures, and the employee handbook, including HIPAA regulations.
• Follow dress code policy: clean, wrinkle-free, matching scrubs, closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant for additional assignments if work is completed early.
• Seek further training if uncertain about any task.

Qualifications/Education

High School Diploma or equivalent

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home address

Typing speed of 45 WPM or greater

Medical scribing experience preferred

What We Offer

Full-time positions with benefits including:

• Growing and emerging culture
• Paid time off
• Holidays and floating holidays
• Short & long-term disability options
• Employer contribution to 401(k) after 6 months

About Eventus WholeHealth

Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and other specialists. Our evidence-based, interdisciplinary care model aims to improve patient outcomes and empower facilities to meet their goals. For more information, visit