Administrative Support Specialist

Pro Plus Roofing is seeking an organized and dependable Administrative Support Specialist to assist with daily office operations maintain accurate business records and provide administrative assistance across various departments.

This position involves processing information updating records organizing documentation and coordinating routine administrative activities that support the companys roofing services and business operations. The ideal candidate is detail-oriented comfortable using computer-based systems and capable of managing multiple tasks while maintaining accuracy and efficiency.

Key Responsibilities

• Enter review and update business information in company databases and spreadsheets.

• Maintain accurate customer records service documentation and administrative files.

• Process incoming forms work orders invoices and other business documents.

• Organize scan upload and maintain electronic records.

• Assist with appointment scheduling and internal coordination.

• Review submitted information for accuracy and completeness.

• Prepare routine reports spreadsheets and administrative summaries.

• Track service requests and update related records as needed.

• Coordinate with internal departments to obtain missing information or documentation.

• Respond to routine administrative inquiries through email and other approved channels.

• Assist with document filing record retrieval and general office support activities.

• Maintain confidentiality and ensure proper handling of company and customer information.

Qualifications

• High school diploma or equivalent required.

• Previous administrative clerical or office support experience preferred but not required.

• Basic proficiency in Microsoft Office including Word Excel and Outlook.

• Strong organizational skills and attention to detail.

• Good written and verbal communication skills.

• Ability to enter and manage information accurately.

• Comfortable working with electronic records and computer-based systems.

• Ability to prioritize assignments and meet deadlines.

• Strong time management and problem-solving abilities.

• Ability to work independently and collaborate with team members.

Benefits

• Competitive annual compensation

• Paid time off

• Paid holidays

• Professional training and development

• Career advancement opportunities

• Supportive team environment

• Consistent work schedule

This position primarily involves computer-based administrative tasks document processing record maintenance and coordination with internal teams. The Administrative Support Specialist plays an important role in maintaining organized workflows and supporting efficient day-to-day business operations.

Required Skills:

Administrative SupportData EntryMicrosoft ExcelMicrosoft Office