Cash & Collections Analyst

Job Description

Job Description

Cash & Collections Analyst

• Portfolio Management: Own and manage a portfolio of customer accounts to drive the timely collection of outstanding balances and mitigate aging risks.
• Proactive Outreach: Execute consistent phone and email follow-ups on past-due invoices to maintain a healthy cash flow.
• Dispute Resolution: Investigate and resolve billing discrepancies, short payments, and unapplied cash with a proactive, problem-solving mindset.
• Cross-Functional Collaboration: Partner with branch teams, operations, and customer service to eliminate collection barriers and resolve disputes.
• Documentation & Reporting: Maintain detailed, accurate collection notes to ensure full visibility into account statuses, trends, and next steps.
• Month-End Support: Assist with month-end close activities, including Accounts Receivable (AR) aging reviews and account reconciliations.
• Process Improvement: Identify workflow bottlenecks and actively contribute to process improvements and automation efforts.
• Relationship Building: Deliver high-quality customer service to build strong, trusted relationships with both internal and external partners.
  
   

Required Qualifications

• 2+ years in collections, accounts receivable, or related role
• High school diploma or equivalent 
• Knowledge of proper accounting principles (US GAAP). Proficiency in Microsoft Office (Excel, Outlook, Word) and alpha-numeric data entry.

PrideStaff  (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

• A professional, supportive team environment
• Representation to North Dallas’ top employers
• Full medical benefits package
• Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!