Bakery Manager

Job Description

Job Description

Description:

DUTIES & RESPONSIBILITIES

• Oversees the success of the Bakery operations including baking, product preparation, packaging and inventory management.
• Responsible for meeting department goals for sales, margin, labor, and customer service.
• Develop and implement plans to encourage sales growth and improve price image and competitiveness within the marketplace.
• Leads and helps coordinate the department’s regular inventories.
• Protect store assets by participating in periodic inventory, following established security practices/policies, and handling injuries/incidents to minimize store
• Reviews financial reports of department performance and takes corrective action as needed to meet and set goals.
• Maintains systems to ensure timely, effective, consistent, and thorough communication to all staff:
• Ensures staff are informed of department and individual performance with respect to measurable goals (margin, weekly sales, loss prevention, etc.).
• Ensures staff are informed of storewide or departmental news, policy or procedural changes, and upcoming events.
• Regularly provides performance feedback to staff.
• Conducts timely staff performance evaluations.
• Takes corrective action as needed following established policies.
• Ensures staff is trained to ensure food safety and process safety.
• Attends and participates in manager meetings and trainings.
• Ensures bakery product offerings provide both variety and consistency.
• Oversees research and development of new recipes and product selection with staff.
• Leads quarterly department P&L presentations.
• Ensures ingredients, inventory, supplies, and labor are adequate for daily demand, projected high-sales days, and special events.
• Ensures ordering is performed effectively to meet department needs.
• Oversees effective shrink management, including product rotation procedures.
• Coordinates with Fresh Category Manager to ensure that integrity of the product and pricing database.
• Allocates labor strategically to ensure department margin and labor goals are met and coverage is appropriate.
• In conjunction with HR, hires, trains, and ensures resources for success are available.
• Communicates plans for promotions and strategizes discounts with Merchandising.
• Oversees the success of the bakery programs, including catering and online ordering.
• Ensures guidelines for safe product storage, handling, and display are followed.
• Provides attentive, timely, and friendly service to all internal and external customers at all times.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Ensures health department regulations are followed for safety and sanitation purposes.
• Others duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

• A bachelor’s degree or equivalent education or experience.
• A minimum of three (2) years’ experience in the bakery, food service industry, retail management, purchasing and/or merchandising, and personnel supervision strongly preferred.
• A minimum of one (1) years’ experience and familiarity with natural foods strongly preferred.
• Possesses a working knowledge of natural and organic foods, specialty diets, and common food allergens.
• Ability to read financial statement and analyze pricing, margin, and profitability.
• Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
• Adapts readily based on evolving co-op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations.
• Computer proficiency, familiarity with MS Office Suite, and experience with receiving systems preferred.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends.
• Ability to work in varying temperatures (approximately 20&degree;F – 90&degree;F).
• Ability to stand or sit for long periods at a time.
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds unassisted.
• Reliable access to transportation.