Global Service Assurance Agent: Incident & Customer Liaison
AST SpaceMobile
AST SpaceMobile recruits a PSC Agent to manage incident intake and coordinate across the NOC and managed services teams. You will serve as the primary customer-facing interface, ensuring timely updates, accurate logging, and disciplined incident handling from launch through steady-state operations. The role emphasizes clear communication, rigorous documentation, and audit-ready records to maintain customer trust and SLA adherence in a global satellite-to-mobile service environment. #J-18808-Ljbffr AST SpaceMobile
Vacancy posted 4 days ago
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