Pool Server

At ADERO Scottsdale Resort, we believe in enriching lives and touching souls—not only through the unforgettable experiences we create for our guests but also through the thriving community we foster for our team members. Nestled high above the breathtaking Sonoran Desert, our AAA Four Diamond Resort serves as both a sanctuary and a stage for adventure and tranquility to harmonize.

Here, you’re not just joining a workplace—you’re becoming part of a culture that values growth, transformation, and the power of meaningful connections. Whether you’re bringing your passion to our world-class fitness center, curating farm-to-table cuisine, or contributing to an environment where personal and professional development are celebrated, ADERO is the place where your journey will flourish.

Your impact starts here!

JOB SUMMARY

The Pool Server provides warm, attentive food and beverage service to guests at the pool, cabanas, and lounge areas. This role takes orders, serves food and beverages, and anticipates guest needs to create a relaxed, memorable resort experience. Working closely with the kitchen, pool bar, and pool attendants, the Pool Server contributes to guest satisfaction and outlet revenue through attentive service and suggestive selling.

EDUCATION & EXPERIENCE

Required Qualifications

• One or more years of experience in a customer service or related position.
• Ability to communicate effectively with guests and team members. Language requirements are confirmed by property at the time of posting.
• Ability to obtain and maintain a food handler certification as required by the applicable jurisdiction.
• Ability to serve alcohol responsibly and verify guest age in accordance with applicable law and property policy.
• Willingness to work a flexible schedule, including weekends and holidays, based on occupancy.
• Physical ability to perform the essential functions of the role, with or without reasonable accommodation.

Preferred Qualifications

• Previous restaurant or resort service experience.
• Bilingual ability appropriate to the property's guests.
• Familiarity with point of sale systems.

FUNDAMENTAL REQUIREMENTS

• Greet guests warmly at the pool, cabanas, and lounge areas, providing friendly, attentive, and knowledgeable service in a relaxed resort setting.
• Take and enter food and beverage orders accurately using the point-of-sale system, including orders taken poolside at chairs, cabanas, and daybeds.
• Deliver food and beverages promptly and to established standards, safely navigating wet decks, uneven surfaces, and outdoor conditions.
• Make recommendations and use suggestive selling, including signature cocktails, frozen drinks, and shareable items, to enhance the guest experience.
• Verify guest age and serve alcohol responsibly in accordance with law and policy, monitoring guest consumption in a sun and heat environment.
• Anticipate guest needs and respond to requests promptly and courteously, including towels, umbrellas, and chair or cabana service.
• Maintain cleanliness and setup of the pool bar, service stations, tables, cabanas, and surrounding pool deck areas, including clearing glassware and trash.
• Process payments accurately and handle cash, cards, and room charges per policy.
• Communicate with the kitchen, pool bar, and pool attendants to ensure timing and accuracy.
• Follow all food safety, sanitation, and responsible service standards, including glass and barware policies near the pool.
• Support side work, opening, and closing duties, including setting up and breaking down umbrellas, tables, and service stations.
• Maintain awareness of guest safety around the pool and notify a supervisor or lifeguard of any hazards or concerns.standards.
• Support side work, opening, and closing duties.
• Perform other duties as requested by management.

PHYSICAL REQUIREMENTS

• Stand and walk for the majority of a shift.
• Carry trays and lift and carry up to 30 pounds regularly.
• Frequently bend, reach, and perform repetitive hand and arm motions.
• Work in a fast-paced environment during peak service.
• Work in indoor and outdoor dining areas with exposure to

We believe that every team member plays a vital role in our success. Your dedication and passion will help shape the future of our resort, and in return, we provide you with the opportunities, support, and recognition you deserve. If you’re ready to be part of a team that aspires to be the most admired and transformative hospitality company in the world, explore the opportunities that await you at ADERO.

Join us, where every day is a new opportunity to inspire, connect, and create extraordinary experiences. Together, we will not only transform lives but create a lasting impact that resonates within and beyond our walls.

From opportunities for learning and growth to benefits that help our team live better lives, we’re always finding ways to foster a fun and inclusive environment.

EOE M/F/Disabled/Vet/Drug Free Workplace