Regulatory and Customer Compliance Superintendent

Job Description

Summary: The Regulatory & Customer Compliance Superintendent is responsible for ensuring the organization meets all applicable regulatory requirements and customer compliance obligations. This role involves managing compliance programs, monitoring regulatory changes and liaising with customers and regulatory bodies. The specialist provides guidance and oversight to internal teams to maintain a strong compliance culture across the organization.

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Essential Duties and Responsibilities include the following. Other duties may be assigned.

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• Create New Codes and Maintain SOI Product Master (includes in activations)
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• Product Codes: Primary Finished, Finished WIP, Marinated WIP marinade codes Raw Meat codes Batter codes Glaze (if glaze has a formula) Econo/Downgrade, Econo/Downgrade Finished WIP.
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• Create New Product Groups in SOI
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• Attaching Warehouses to new Product Groups
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• Create New Product Specs (Adding/Editing Information to Product Specification tables, approx. 32 tables)
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• Create and Maintain Labels and Label Approvals
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• Label Printing Systems (SOI, Innova, CAT
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• Label Development Programs (Bartender, Innova)
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• USDA Transmittals
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• USDA Submissions
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• Label Approval Database
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• Create and Maintain Product Nutritional’s using Genesis program
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• Create and Maintain School Lunch Statements
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• Monitor USDA Updates pertaining to Export Requirements
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• Monitor USDA Updates pertaining to Product Labels
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• Monitor PCR (Product Change Request) System
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• Create PCR’s
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• Track Spec Changes related to Packaging and Ingredient changes/depletions
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• Maintain Halal Product Requirements
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• Upload Customer Specs and Label Approvals into Document Imaging
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• Upload and Maintain Formax Plate Documents in Document Imaging
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• Add New Documents to and Maintain Company Ingredient Technical Data Sheet on-line folder including 3-year age limits for TDS
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• Enter Ingredient Statements and Allergens from ingredient suppliers’ TDS into Spec System
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• Review Artwork for Pre-Printed Films, Cases, Labels
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• Request New Item Numbers from Purchasing for Ingredients, Label Stocks, Printed Packaging.
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• Initially Populate and Maintain Customer Product Information Systems
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• Work in systems such as: ProSpec.ProSpec Art , FoodLogiQ, SPEQ, Darden spec system, Store Brand Source, TraceOne, AQA, TraceGains – Ben E. Keith, Repositrak, Share-ify
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• Source Missing Information Required to Create Specs – producing plant, source of raw material, bag weights, bag counts, box, label, case weight, etc.
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• Publish Product Data to the GDSN
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• Troubleshoot Label Printing Problems – work with various departments
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Supervisory Responsibilities: Supervises and/or supports regulatory, R&D and regulatory technicians and managers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Education and/or Experience: Bachelor’s degree in Biology, Chemistry, Foods Science, or Poultry Science; and 3+ years of experience in regulatory compliance, customer compliance, or a similar role.

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Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Nutritional calculations and product formulas.

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Certificates, Licenses, Registrations: Must have a valid driver's license and be able to qualify for the company's driving program.

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Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

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Computer Skills: To perform this job successfully, an individual should have proficiency in Microsoft Word, Microsoft Excel and email applications. SAP, CAT2 SOI Label system and Genesis.

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Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear, occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.

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Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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The noise level in the work environment is usually moderate.